Description:
Our company is looking for a Call Center Agent to join our team.
Responsibilities:
- Most of the day will be providing assistants through the phones, webchats or through email;
- Execute Inbound/Outbound calls, texts and chat while maintaining compliance;
- Creatively handle objections and qualify customers for sales appointments;
- Convert phone conversations to highly qualified appointments through relationship building;
- Processes check orders, performs account file maintenance;
- Stay current on all service policies, procedures and training updates;
- Primary Responsibilities;
- Proficient in online map systems;
- Maintain excellent attendance and punctuality;
- Ability to navigate through multiple screens;
- Check eligibility for potential passengers and provide general information on services; Requirements:
- Excellent communication skills;
- Training is Offered, No Experience Needed
- Grade 10, 11 or 12 Needed
- Must have patience and understanding and enjoy helping people via phone, email or chat messages;
- Billing inquiries and processing payments, and;
- Troubleshooting basic technical issues they have with their phone, internet or cable services; Kindly call 012 448 5248 or alternatively WhatsApp 067 761 8853
20 Feb 2026;
from:
gumtree.co.za