Payroll Supervisor

Description:

My client looking for an experienced and detail-driven Payroll Supervisor to take ownership of payroll and billing operations within a fast-paced, deadline-focused environment.

This role plays a critical part in ensuring accurate payroll delivery, compliant billing, and effective team leadership, while continuously improving systems and processes.

This role is based in Menlyn, Pretoria East.

Key Responsibilities:
Payroll & Billing Operations:
Oversee the full payroll and billing lifecycle, ensuring that all payments and invoices are processed accurately, on time, and in line with regulatory requirements. Manage the manual transfer of employee, client, and placement data from Salesforce into Access PAB, ensuring data integrity throughout. Act as the primary escalation point for payroll and billing queries from internal stakeholders, contractors, and clients. Review, amend, and reissue invoices where required, ensuring that correct rates, margins, and cost structures are applied. Perform rate and margin checks across client portals to confirm pricing accuracy and commercial viability. Support vendor and umbrella company relationships, ensuring compliance and ongoing due diligence. Systems, Reporting & Compliance:
Serve as a key contact for Salesforce-related payroll queries, resolving data discrepancies and process issues. Work closely with external accountants to address costing, invoicing, and reconciliation matters. Prepare payroll-related reports and management information to support decision-making. Handle government and statutory queries, ensuring ongoing compliance with UK payroll legislation. Process Improvement & Controls:
Review and enhance payroll and billing processes by introducing robust controls, checks, and best-practice workflows. Design and maintain macro-enabled tools and templates to drive efficiency, accuracy, and scalability. Proactively identify operational risks and implement improvements to strengthen controls and reduce errors. Leadership & Team Management:
Lead and oversee the day-to-day activities of the payroll team, ensuring consistent service delivery. Provide hands-on training, coaching, and performance feedback to support individual and team development. Contribute to performance improvement initiatives and support resource planning and workload management.
Job Experience and Skills Required:
Proven experience as a Payroll Supervisor or senior payroll leadership role UK payroll experience is essential Strong understanding of payroll compliance and billing processes Excellent system