Description:
Employer Description Game Lodge in Kruger National Park
Job Description
Our client is seeking an Assistant Front Office Manager with strong leadership, communication and organizational skills. The ideal candidate should have prior front office or hospitality management experience, excellent guest relations abilities and a proven track record in team supervision and operational efficiency.
Key Responsibilities:
LODGE COMMUNICATION
- Ensure clear communication throughout the lodge from a Front Office Perspective
- Preparation of all details of day-sheet ,assist with the coordinating of all movement and activities at the lodge
- Ensure that all guest preparation, confirmations and check in registration forms are done
- Looking ahead for the month ensuring all rooms are accurately and correctly allocated and all detail received from Bateleur House is recorded on the day-sheet
- Ensuring Receptionists are maintaining day-sheet and assist when needed
- Capturing guest feedback forms
- Checking emails and communicate actions accordingly to relevant departments
- Clear and open communication with Head Office with regards to bookings that come through to the lodge
- Internal communication via radio and WhatsApp groups
- Play a critical role with the management of the airstrip and FedAir flights
GUEST SUPPORT
- Hosting and welcoming agent site inspections when required
- Confirm flight arrivals and road transfers details with Head Office
- Communicate all relevant information to Camp Managers, Hospitality Manager, Operations Manager and Lodge Manager
- Prepare lodge operational day-sheet from
10 Feb 2026;
from:
gumtree.co.za