Description:
Employer Description Game Lodge in Limpopo
Job Description
Our client is seeking a Management Couple to join their team. The role requires strong leadership, business acumen, and guest-focused skills, including communication, financial management, staff supervision and problem-solving within the hospitality industry. Integrity, dedication and reliability remain the cornerstones of these appointments, ensuring service excellence and operational success.
Management Couple Responsibilities:
- Staff Leadership and Development: Motivate, train and manage staff while fostering a positive work environment and resolving conflicts. Lead and mentor employees through goal-setting, performance reviews and empowerment strategies.
- Communication Excellence: Demonstrate clear oral and written communication with guests, staff and management, supported by strong listening skills.
- Guest Relations and Service: Handle guest requests, complaints, and operational issues with creativity and professionalism, ensuring personalized and exceptional guest experiences.
- Cultural Awareness: Work effectively with diverse staff backgrounds and international guest nationalities to maintain inclusivity and service excellence.
- Financial and Administrative Management: Apply knowledge of revenue management, expense tracking, invoicing and reporting. Proficient in MS Office Suite for operational and financial oversight.
- Operational Oversight: Supervise daily lodge and office operations, optimizing workflow across housekeeping, kitchen, maintenance, food & beverage, front of house and procurement processes.
- Planning and Execution: Compile operational and project plans, oversee execution and ensure alignment with organizational goals.
- Task Delegation: Assign tasks
22 Jan 2026;
from:
gumtree.co.za