Description:
QUALIFICATIONS & EXPERIENCEDegree or Diploma in Operations Management, Training & Development, or equivalent. Project Management Certificate or similar advantageous. Strong understanding of L&D and compliance frameworks. Minimum 3 years in an operations leadership role; ideally within training sector. 58 years in operational optimisation or project implementation. Familiarity with QCTO/SETA/NQF compliance and training delivery systems. Experience in digital transformation, innovation, and process improvement.
COMPETENCIES & SKILLS
· Good computer literacy and typing skills
· Excellent telephone etiquette
· Teamwork and Collaboration skills
· Friendly demeanor
· Strong customer service skills
· High level of accuracy in data capturing
· Proactive and able to use own initiative with sound ability to prioritize workload
· Organizational and problem-solving skills
· Proficient of email, excel and word
· Be flexible and able to work in an ever changing, pressurized environment
· Able to juggle various administrative tasks in a timely manner
· Knowledge of compliance standards and regulations, particularly regarding SETA/QCTO, and learner recruitment is an added advantage
· Strong communicator, able to convey important information to coworkers, superiors and job candidates
· Ability to handle sensitive and confidential information with discretion
· Strong Administration skills
· Attention to detail
· Ethical and trustworthy
· Excellent communication skills
· Hard working
· Listening carefully to fully answer questions and address concerns and queries
· Speak clearly/Professionalism
· Ability to interpret CVs to outline qualifications
DUITES & RESPONSIBILITIES
The duties include the following:
Strategic Operational Leadership & Alignment
Lead day-to-day operations across functional units (Training Delivery, ETQA, Facilities, Administration). Translate strategic objectives into executable operational plans.
Programme/Service Delivery Oversight
Oversee execution of training and service contracts Ensure Campuses readiness and resourcing of all operational elements (venues, PPE, tools, facilitators etc). Monitor training delivery data and KPIs, adjusting tactics to avoid delays or non-compliance. Drive consistent quality and
03 Jul 2025;
from:
gumtree.co.za