Description:
Key Responsibilities:
- Review and verify client information, identity documents, bank statements, employment and income details, and other application data.
- Ensure completeness and accuracy of submitted documentation before loan approval.
- Identify and flag fraudulent, inconsistent, or suspicious application details for further review.
- Communicate with internal stakeholders to request missing information or clarify discrepancies.
- Maintain accurate verification records and update internal systems in a timely manner.
- Collaborate with other teams to ensure efficient loan processing and uphold turnaround-time standards.
- Uphold confidentiality, data security, and compliance with National Credit Act (NCA), FICA, POPIA and company policies.
- Provide management feedback or alert management on new risk/fraud trends
Requirements:
- Review and verify client information, identity documents, bank statements, employment and income details, and other application data.
- Ensure completeness and accuracy of submitted documentation before loan approval.
- Identify and flag fraudulent, inconsistent, or suspicious application details for further review.
- Communicate with internal stakeholders to request missing information or clarify discrepancies.
- Maintain accurate verification records and update internal systems in a timely manner.
- Collaborate with other teams to ensure efficient loan processing and uphold turnaround-time standards.
- Uphold confidentiality, data security, and compliance with National Credit Act (NCA), FICA, POPIA and company policies.
- Provide management feedback or alert management on new risk/fraud trends
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Good communication skills (verbal and written).
- Ability to work under pressure and meet daily verification targets.
- Ability to handle sensitive personal and financial information with integrity.
- Excellent computer literacy (MS Office, email, CRM/loan processing systems).
- Team player with a proactive attitude.
- Matric (Grade 12) or equivalent — essential.
- Previous experience (preferred) in document verification, lending operations, compliance, or credit risk (1+ years).
- Experience in financial services, payday lending, microlending, or related credit environment is an advantage but not mandatory.
- Clear criminal record and ability to conduct background screening as required.
Required Skills And Competencies:
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Good communication skills (verbal and written).
- Ability to work under pressure and meet daily verification targets.
- Ability to handle sensitive personal and financial information with integrity.
- Excellent computer literacy (MS Office, email, CRM/loan processing systems).
- Team player with a proactive attitude.
Minimum Qualifications And Experience:
- Matric (Grade 12) or equivalent — essential.
- Previous experience (preferred) in document verification, lending operations, compliance, or credit risk (1+ years).
- Experience in financial services, payday lending, microlending, or related credit environment is an advantage but not mandatory.
- Clear criminal record and ability to conduct background screening as required.
26 Feb 2026;
from:
careers24.com