Verifications Officer

Description:

Key Responsibilities:

• Review and verify client information, identity documents, bank statements, employment and income details, and other application data.
• Ensure completeness and accuracy of submitted documentation before loan approval.
• Identify and flag fraudulent, inconsistent, or suspicious application details for further review.
• Communicate with internal stakeholders to request missing information or clarify discrepancies.
• Maintain accurate verification records and update internal systems in a timely manner.
• Collaborate with other teams to ensure efficient loan processing and uphold turnaround-time standards.
• Uphold confidentiality, data security, and compliance with National Credit Act (NCA), FICA, POPIA and company policies.
• Provide management feedback or alert management on new risk/fraud trends

Requirements:

Key Responsibilities:

• Review and verify client information, identity documents, bank statements, employment and income details, and other application data.
• Ensure completeness and accuracy of submitted documentation before loan approval.
• Identify and flag fraudulent, inconsistent, or suspicious application details for further review.
• Communicate with internal stakeholders to request missing information or clarify discrepancies.
• Maintain accurate verification records and update internal systems in a timely manner.
• Collaborate with other teams to ensure efficient loan processing and uphold turnaround-time standards.
• Uphold confidentiality, data security, and compliance with National Credit Act (NCA), FICA, POPIA and company policies.
• Provide management feedback or alert management on new risk/fraud trends

• Review and verify client information, identity documents, bank statements, employment and income details, and other application data.
• Ensure completeness and accuracy of submitted documentation before loan approval.
• Identify and flag fraudulent, inconsistent, or suspicious application details for further review.
• Communicate with internal stakeholders to request missing information or clarify discrepancies.
• Maintain accurate verification records and update internal systems in a timely manner.
• Collaborate with other teams to ensure efficient loan processing and uphold turnaround-time standards.
• Uphold confidentiality, data security, and compliance with National Credit Act (NCA), FICA, POPIA and company policies.
• Provide management feedback or alert management on new risk/fraud trends

Required Skills And Competencies:

• Strong attention to detail, analytical thinking, and problem-solving skills.
• Good communication skills (verbal and written).
• Ability to work under pressure and meet daily verification targets.
• Ability to handle sensitive personal and financial information with integrity.
• Excellent computer literacy (MS Office, email, CRM/loan processing systems).
• Team player with a proactive attitude.

Minimum Qualifications And Experience:

• Matric (Grade 12) or equivalent — essential.
• Previous experience (preferred) in document verification, lending operations, compliance, or credit risk (1+ years).
• Experience in financial services, payday lending, microlending, or related credit environment is an advantage but not mandatory.
• Clear criminal record and ability to conduct background screening as required.

• Strong attention to detail, analytical thinking, and problem-solving skills.
• Good communication skills (verbal and written).
• Ability to work under pressure and meet daily verification targets.
• Ability to handle sensitive personal and financial information with integrity.
• Excellent computer literacy (MS Office, email, CRM/loan processing systems).
• Team player with a proactive attitude.

• Matric (Grade 12) or equivalent — essential.
• Previous experience (preferred) in document verification, lending operations, compliance, or credit risk (1+ years).
• Experience in financial services, payday lending, microlending, or related credit environment is an advantage but not mandatory.
• Clear criminal record and ability to conduct background screening as required.

Required Skills And Competencies:

• Strong attention to detail, analytical thinking, and problem-solving skills.
• Good communication skills (verbal and written).
• Ability to work under pressure and meet daily verification targets.
• Ability to handle sensitive personal and financial information with integrity.
• Excellent computer literacy (MS Office, email, CRM/loan processing systems).
• Team player with a proactive attitude.

Minimum Qualifications And Experience:

• Matric (Grade 12) or equivalent — essential.
• Previous experience (preferred) in document verification, lending operations, compliance, or credit risk (1+ years).
• Experience in financial services, payday lending, microlending, or related credit environment is an advantage but not mandatory.
• Clear criminal record and ability to conduct background screening as required.