Where

Armed Response Supervisor - Cape Town

Fidelity Services Group
Cape Town Full-day Full-time

Description:

Main purpose of the job:

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

Minimum Qualifications and Experience:

  • Matric (Grade 12 or equivalent)
  • Valid Driver’s License
  • Valid Firearm Competency (Business purposes)
  • PSIRA Registered Grade B with Armed Response
  • Clear Criminal Record

Job Specifications:

  • Handling of all shift administration (equipment and vehicle checks; management of stock; vehicle servicing; accidents )
  • Supervise Reaction Officers on shift;
  • Deployments, manage open areas; overtime etc;
  • Issuing and controlling of firearms on a shift,
  • Permits; ensuring correct completion of register;
  • Respond to alarm activations;
  • Take over incident scenes, to allow AR to manage other calls;
  • Liaising with clients as required
  • Ensure training files (Reg 21 & Driver refresher documents, FAMS / Flash files, etc) is up to date.
  • Follow up on staff concerns (discipline; leave; pay queries; investigations; sick/absent notes or leave forms and other tasks that may be required)
  • Ensure Biometrics is actioned on each shift.
  • Adhoc functions as per the Manager (in line with area goals)

Requirements:

  • Matric (Grade 12 or equivalent)
  • Valid Driver’s License
  • Valid Firearm Competency (Business purposes)
  • PSIRA Registered Grade B with Armed Response
  • Clear Criminal Record
  • Handling of all shift administration (equipment and vehicle checks; management of stock; vehicle servicing; accidents )
  • Supervise Reaction Officers on shift;
  • Deployments, manage open areas; overtime etc;
  • Issuing and controlling of firearms on a shift,
  • Permits; ensuring correct completion of register;
  • Respond to alarm activations;
  • Take over incident scenes, to allow AR to manage other calls;
  • Liaising with clients as required
  • Ensure training files (Reg 21 & Driver refresher documents, FAMS / Flash files, etc) is up to date.
  • Follow up on staff concerns (discipline; leave; pay queries; investigations; sick/absent notes or leave forms and other tasks that may be required)
  • Ensure Biometrics is actioned on each shift.
  • Adhoc functions as per the Manager (in line with area goals)
23 Feb 2026;   from: careers24.com

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