Description:
Regional Admin Manager - Freestate
Role Purpose
The main purpose of the role is to take responsibility for the profitability of the region. Managing retail store risk management and administration operations for the business.
Criteria for the role:
Essential:
- Current Dis-Chem Store Manager experience
- Open to cross-divisional mobility and relocation
Roles and Responsibilities:
Risk Management and Internal Control:
- Implement and monitor operational adherence to company risk and internal control policies
- Respond to and correct negative audit findings from audit committees.
- Evaluate risk factors to assist in the development risk management and internal control initiatives.
- Financial Management:
- Ensure the profitability targets of the region is achieved.
- Control the financial performance of the region within the budgetary constraints.
- Compile region budgets
- Conduct financial analyses and develop continuous improvement initiatives to remedy and enhance
- financial variances and performance
Employee Development and Management:
- Live the company's vision and values. Communicate the vision to team members. Ensure that they understand it and ensure that the vision is turned into action in the stores.
- Review the implementation of any employee-focused development initiatives. Ensure that all behaviors, decisions and actions within the team are aligned to the company vision and values.
- Maintain a healthy workplace climate. Handle all referred matters relating to grievances, corrective actions and dismissals in a firm, fair and consistent manner.
- Ensure potentials in the stores are identified. Collaborate with HR to ensure succession plans are drawn up, and that action and opportunities are implemented to mentor and develop team members’ skills.
- Ensure that the Region recruit, select, promote, reward and develop team members in accordance with fair, objective criteria to attract and retain the best people.
- Aline recruitment plan with regional Employment Equity Plan.
- Collaborate, create and oversee training rolled out by the Group, roll out the process accordingly to stores, including training relevant store personnel.
- Ensuring the accurate administration of employee movement with regards to time cards and exceptions as well as payroll administration.
- Give feedback to stores, reinforce areas of good performance. Provide coaching and constructive feedback on areas for improvement.
- Facilitate and monitor the induction and orientation of new store team members.
Business Development
- Ensure new site openings are executed within the specifications and time frames provided
Reporting
- Compile and present monthly and quarterly reports on RAM audits to Regional Manager, with recommendations, action plans, deadlines and accountability.
- Run and distribute daily store management reports.
ROLE COMPETENCIES
Knowledge: Overall retail store operations with an emphasis on retail store administration, Receiving, Point of Sale, Cash office, and Customer service Financial Management; Financial Reporting, Annual Financial Statements, Tax, VAT, Reconciliations. Retail store management disciplines. Retail admin experience, including but not limited to Receiving, Point of Sale, Cash
Cognitive Skills: Makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Develops fresh ideas that provide solutions to all types of workplace challenges. Identifies, collects, and organises data for analysis and decision-making. The ability to comprehend, to understand and profit from the experience.
Interpersonal Skills: The ability to identify and manage your own emotions and the emotions of others. The extent to which individuals perceive and behave when interacting with individuals on different levels as well as how important they perceive these differing levels. The ability to helps others resolve complex or sensitive disagreements and conflicts. The exchange of information or services among individuals, groups, or institutions; specifically, the cultivation of productive relationships for employment or business.
Quality Orientation: Acts as a role model and talks to others about the need for high standards and quality. Develops systems and procedures to manage data and info and shares these with others. Encourages others to check their work against SOP's. Sets up an appropriate quality review process, and audits the work of others to ensure procedures are followed.
Communication Skills: The ability to change a person or group's attitude or behavior toward something by using written, spoken or visual tools to convey information, feelings, or reasoning, or a combination thereof. Formally delivers information to groups.
Business Acumen: Manages strategic objectives with internal and external stakeholders. Establishing and managing long-term relations with customers and suppliers. Understanding of financial statements and using financial statement analysis tools. Understanding Budgets and forecasts. Leading effort across the department and/or organisational lines to link information technology systems, making disparate systems interoperable.
Leadership Skills: To be able to see the big, long-range picture. Enables co-workers to grow and succeed through feedback, instruction, and encouragement. Managing change effectively. The ability to review and analyse employees’ strengths and weaknesses, to distinguish their talents and development needs, and to make sure they are enhanced appropriately. Developing employees through transferring knowledge, succession and career planning.
Self-Management Skills: Diplomatically handles challenging or tense interpersonal situations. The tendency to cope well with pressure and the capacity to recover quickly from difficulties or toughness. Responsive to one's surroundings or perception of something.
Management: The efficient and effective development of an organisation's resources when they are needed. The ability to control the progress of employees’ processes, tasks, or activities and of one’s own work and responsibilities. Keenness and quickness in understanding and dealing with a "business situation" (risks and opportunities) in a manner that is likely to lead to a good outcome.
Technical skills: Essential: Basic computer skills (Word, Excel, PowerPoint and Outlook), numerical skills. SAP. UNISOLV. SuccessFactors
Special conditions of employment:
- Willing and able to work retail hours
- Open to cross divisional mobility and relocation
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Requirements:
- Current Dis-Chem Store Manager experience
- Open to cross-divisional mobility and relocation
- Implement and monitor operational adherence to company risk and internal control policies
- Respond to and correct negative audit findings from audit committees.
- Evaluate risk factors to assist in the development risk management and internal control initiatives.
- Financial Management:
- Ensure the profitability targets of the region is achieved.
- Control the financial performance of the region within the budgetary constraints.
- Compile region budgets
- Conduct financial analyses and develop continuous improvement initiatives to remedy and enhance
- financial variances and performance
- Live the company's vision and values. Communicate the vision to team members. Ensure that they understand it and ensure that the vision is turned into action in the stores.
- Review the implementation of any employee-focused development initiatives. Ensure that all behaviors, decisions and actions within the team are aligned to the company vision and values.
- Maintain a healthy workplace climate. Handle all referred matters relating to grievances, corrective actions and dismissals in a firm, fair and consistent manner.
- Ensure potentials in the stores are identified. Collaborate with HR to ensure succession plans are drawn up, and that action and opportunities are implemented to mentor and develop team members’ skills.
- Ensure that the Region recruit, select, promote, reward and develop team members in accordance with fair, objective criteria to attract and retain the best people.
- Aline recruitment plan with regional Employment Equity Plan.
- Collaborate, create and oversee training rolled out by the Group, roll out the process accordingly to stores, including training relevant store personnel.
- Ensuring the accurate administration of employee movement with regards to time cards and exceptions as well as payroll administration.
- Give feedback to stores, reinforce areas of good performance. Provide coaching and constructive feedback on areas for improvement.
- Facilitate and monitor the induction and orientation of new store team members.
- Ensure new site openings are executed within the specifications and time frames provided
- Compile and present monthly and quarterly reports on RAM audits to Regional Manager, with recommendations, action plans, deadlines and accountability.
- Run and distribute daily store management reports.
- Willing and able to work retail hours
- Open to cross divisional mobility and relocation
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records