General Manager

Description:

The General Manager will oversee all business activities in Namibia and will play a pivotal role in strengthening market presence, improving profitability, and building high-performing teams.

This role carries full strategic, commercial, and operational accountability for the country's business and requires a hands-on, commercially astute leader capable of driving growth, operational excellence, and exceptional client service.

Key Responsibilities:

• Strategic & Commercial Leadership:
• Develop and implement country-level strategies to grow revenue, expand market share, and improve profitability.

Identify new business opportunities across sectors and drive the acquisition of strategic accounts. Lead budgeting, forecasting, financial planning, and full P&L management. Operational Excellence: Ensure best-in-class service delivery across all hygiene and facilities services offerings. Optimise operational processes, workforce productivity, routing, and asset utilisation. Ensure strong compliance with company policies, governance standards, and local regulations. People Leadership: Build, lead, and motivate a high-performance operational and sales workforce. Strengthen capability through coaching, performance management, and culture development. Ensure strong alignment between country teams and regional leadership. Client & Stakeholder Management: Build and maintain strong relationships with key customers, government institutions, and strategic partners. Drive customer retention through high service standards and proactive engagement. Represent the business at industry forums, tenders, and high-level negotiations.
Job Experience and Skills Required:
10+ years experience in service-related industries, such as hygiene, facilities management, logistics, industrial services, FMCG or retail. At least 5 years in senior leadership with full operational and commercial accountability. Strong track record of growing revenue, managing large teams, and improving operational efficiency. Proven experience managing P&L, budgets, and financial controls. Exceptional relationship-building and negotiation skills.
Education:
Bachelor's degree in Business, Operations Management, or a related field (essential). Postgraduate Business qualification (advantageous).
Apply now!
This is a key leadership role within a well-established organisation, and interviews will begin shortly.

If you are a commercially driven, hands-on leader ready to take on a national