Where

Call Centre - Follow-Up & Document Controller

Debt Solutions 4 U
Centurion Full-day Full-time

Description:

This role massively increases final sign rate.

This person does NOT hunt new leads. They rescue and finish deals.Core Responsibilities

• Chase outstanding documents
• Follow up warm leads daily
• Manage pipeline stages
• Handle WhatsApp drip follow-ups
• Ensure debit check stage completed
• Prevent client drop-offKPIs

• Reduce document drop-off by 30%
• 80%+ document return rate
• All warm leads touched every 48 hours
• Zero stalled filesIdeal Candidate

• Admin strong
• Detail obsessed
• Patient and persistent
• Good WhatsApp tone
• CRM organised
• Can follow checklist strictly

This person is process-driven, not aggressive sales.

19 Feb 2026;   from: gumtree.co.za

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