Description:
Summary of role:Our client is seeking an experienced and certified Business Analyst with over 8 years experience to
join their team. The successful candidate will play a critical role in analysing business processes,
defining requirements and driving solutions that enhance operational efficiency. Experience in
Retail, Supply Chain/Distribution Centre (DC) environments, and strong understanding of both
Agile and Waterfall delivery methodologies are essential.
Responsibilities
Business Analysis and Requirements Gathering
Lead end-to-end business analysis activities across multiple projects and initiatives. Conduct workshops, interviews, and stakeholder engagements to gather and document business requirements. Manage UAT Translate business needs into detailed functional and non-functional specifications. Develop process maps, user stories, use cases, and acceptance criteria.
Retail and Supply Chain Focus
Analyse and optimize retail operational processes, including merchandising, store operations, inventory management, and customer experience. Support Supply Chain and DC process improvements related to inbound/outbound logistics, inventory control, order fulfilment, and distribution efficiency. Collaborate with retail and DC operations teams to identify system gaps and improvement opportunities.
Project Delivery and Methodologies
Participate in project planning, sprint reviews, backlog prioritization, and change management activities. Work effectively within Agile squads and/or Waterfall project structures depending on project needs. Support testing efforts including test case development, execution, and defect management.
Stakeholder Management
Act as a trusted advisor to business stakeholders, ensuring clear communication and alignment on project goals. Facilitate cross-functional collaboration between business units, IT, vendors, and project teams.
Data and Insights
Perform data analysis to validate business problems and support recommendations. Prepare reports, dashboards, and presentations to communicate findings and solutions.
Qualifications
Matric and a tertiary degree Certified Business Analyst (e.g., CBAP, CCBA, or equivalent). 8+ years experience working as a Business Analyst. Must have WMS Warehouse Management System experience Strong experience in Retail and Supply Chain/DC environments. Proven experience delivering projects in Agile and Waterfall methodologies. Strong analytical, problem-solving, and documentation skills. Docum
12 Feb 2026;
from:
gumtree.co.za