Description:
To begin your application, please fill out this form:
https://wkf.ms/4tAw3sy
Are you ready to join a dynamic, innovative, and professional team?
At Anchora, we are a large-scale outsourcing company specializing in managed talents from overseas, process development, and data analytics. Our goal is to provide results-driven solutions to our clients while fostering a positive, agile, and growth-oriented work environment
About the Role
You’ll serve as a vital link between clients and our offshore teams. This is a fun, dynamic position where no two days are the same.
Responsibilities:
- Build and maintain strong relationships with clients.
- Implement client visions and review progress regularly.
- Act as a liaison between clients and offshore teams, ensuring clear communication.
- Interview and hire offshore staff; delegate and review their tasks.
- Offer constructive feedback to offshore teams and ensure high-quality output.
- Consult with clients and provide fresh ideas to them.
- Manage qualified prospects who are interested in services until signed contracts.
- Manage and prioritize multiple client accounts and prospects simultaneously.
Requirements:
- Build and maintain strong relationships with clients.
- Implement client visions and review progress regularly.
- Act as a liaison between clients and offshore teams, ensuring clear communication.
- Interview and hire offshore staff; delegate and review their tasks.
- Offer constructive feedback to offshore teams and ensure high-quality output.
- Consult with clients and provide fresh ideas to them.
- Manage qualified prospects who are interested in services until signed contracts.
- Manage and prioritize multiple client accounts and prospects simultaneously.
- Account Manager: 2 to 3 years
- Strong communication and interpersonal skills.
- See an idea from inception to completion.
- Highly organized, with the ability to juggle multiple accounts.
- Skilled at prioritization and resolving pressing issues with level-headedness.
- Ability to delegate effectively and lead remote teams.
- 3 plus years of experience in account management or a similar role preferred.
- Previous business development is preferred.
- Previous BPO experience is a plus.
- B2B Experience in the USA Market.
- At least 1 year experience working for a US company
- Ability to work Monday-Friday, 9am-5pm EST
- Work from home experience. WFH/ Remote but willing to work from office in Johannesburg if the need arises.
- Professional Growth & Travel Reimbursement:
- Paid training and professional development opportunities.
- Performance-based bonuses for exceeding expectations.
- Travel reimbursement for business-related activities.
Required Qualifications:
- Strong communication and interpersonal skills.
- See an idea from inception to completion.
- Highly organized, with the ability to juggle multiple accounts.
- Skilled at prioritization and resolving pressing issues with level-headedness.
- Ability to delegate effectively and lead remote teams.
- 3 plus years of experience in account management or a similar role preferred.
- Previous business development is preferred.
- Previous BPO experience is a plus.
- B2B Experience in the USA Market.
- At least 1 year experience working for a US company
- Ability to work Monday-Friday, 9am-5pm EST
- Work from home experience. WFH/ Remote but willing to work from office in Johannesburg if the need arises.
Why Work with Anchora?
We value our employees and offer outstanding benefits, including:
- Professional Growth & Travel Reimbursement:
- Paid training and professional development opportunities.
- Performance-based bonuses for exceeding expectations.
- Travel reimbursement for business-related activities.
To continue with your application, please fill out this form:
https://wkf.ms/4tAw3sy