Description:
Key Responsibilities:- Develop and implement an operational systems management strategy aligned with business and IT objectives
- Oversee all systems supporting service provisioning, activation, fault management and customer workflows
- Champion System enablement to improve user efficiency, accuracy and service delivery turnaround times
- Manage relationships with vendors supporting operational systems, ensuring SLA compliance and roadmap alignment
- Lead, mentor, and develop a small team of System Administrators and Analysts
Job Experience and Skills Required:
- 7+ years' experience managing or supporting operational systems in a telecom or technology environment
- Bachelors Degree in Information Systems, Computer Science, Engineering or related
- Strong understanding of service provisioning, activation, and customer support processes
- Experience with OSS (operational support systems) platforms and integrations with CRM / BSS environments
Apply now!
09 Feb 2026;
from:
gumtree.co.za