Description:
Location: GAME 4U Pavilion Mall
Position Type: Full‑time /
About Us:
GAME 4U is South Africa’s leading destination for gaming, consoles, and accessories. At our Pavilion Mall store, we pride ourselves on delivering exceptional customer experiences, expert product knowledge, and a passion for gaming culture.
Role Overview
We are looking for enthusiastic and customer‑focused individuals to join our in‑store team. As part of Game 4U Pavilion Mall, you will play a key role in assisting customers, driving sales, and ensuring smooth day‑to‑day store operations.
Key Responsibilities
- Greet and assist customers with product selection (games, consoles, accessories).
- Provide product knowledge and explain promotions, trade‑in options, and warranties.
- Process transactions accurately across all payment methods.
- Handle customer queries, returns, and exchanges
- Maintain store displays, stock levels, and merchandising standards.
- Support technical troubleshooting and repair intake processes.
- Contribute to achieving sales targets and delivering excellent customer service.
Requirements
- Matric certificate (or equivalent).
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Passion for gaming and technology.
- Ability to work retail hours, including weekends and public holidays.
- Reliability, teamwork, and attention to detail.
- Lives near Pavilion Mall and is able to commute to work reliably
What We Offer
- Competitive remuneration.
- Staff incentives
- Training and development opportunities.
- A dynamic, fun, and customer‑centric work environment.
How to Apply
If you’re passionate about gaming and customer service, we’d love to hear from you!
Please send your CV and a short cover letter to careers@game4u.co.za with the subject line: Application – Game 4U Pavilion