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Account Manager - DBN

First Technology Group
Durban Full-day Full-time

Description:

An Account Manager is a business professional whose primary function is to build customer relationships. Account managers have broad responsibilities related to customer service, sales, marketing and public relations. They are the "face" of a company and help bring in new business and retain existing clients and reports to the Executive Manager Sales.

Roles and responsibilities

  • Meet and exceed sales targets by identifying and pursuing new business opportunities, as well as maintaining and growing existing accounts
  • Develop and maintain relationships with key decision-makers within client organizations.
  • Conduct product demonstrations and presentations to prospective clients, and effectively communicate the value of our products and services.
  • Negotiate contracts and close deals with clients, ensuring all terms and conditions are clearly defined and agreed upon.
  • Collaborate with other departments within the company, such as marketing and product development, to ensure alignment and achieve sales goals.
  • Stay up to date on industry trends and developments and use this knowledge to identify new sales opportunities.
  • Maintain accurate records of all sales activities and customer interactions in our CRM system.
  • Attend industry conferences and events to build relationships with prospective clients.
  • Updated Certifications in the field of Microsoft and Zoom or other relevant programs are required.
  • All other tasks reasonably necessary to fulfil the above function, of as an Account Manager, and compliance with all other reasonable instructions given by the employer.
  • Willing to travel, be prepared to perform overtime work

Requirements:

  • Meet and exceed sales targets by identifying and pursuing new business opportunities, as well as maintaining and growing existing accounts
  • Develop and maintain relationships with key decision-makers within client organizations.
  • Conduct product demonstrations and presentations to prospective clients, and effectively communicate the value of our products and services.
  • Negotiate contracts and close deals with clients, ensuring all terms and conditions are clearly defined and agreed upon.
  • Collaborate with other departments within the company, such as marketing and product development, to ensure alignment and achieve sales goals.
  • Stay up to date on industry trends and developments and use this knowledge to identify new sales opportunities.
  • Maintain accurate records of all sales activities and customer interactions in our CRM system.
  • Attend industry conferences and events to build relationships with prospective clients.
  • Updated Certifications in the field of Microsoft and Zoom or other relevant programs are required.
  • All other tasks reasonably necessary to fulfil the above function, of as an Account Manager, and compliance with all other reasonable instructions given by the employer.
  • Willing to travel, be prepared to perform overtime work
04 Feb 2026;   from: careers24.com

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