Description:
Key Responsibilities- Staff Supervision: Ensure that the staff follow company procedures & adhere to company policies
- Customer Service: Resolve complex customer complaints, provide expert assistance, foster positive relationships and ensure brilliant customer service is provided .
- Operations Management: Oversee daily branch activities when needed and ensure smooth workflow.
- Sales & Goals: Assist the Sales manager when needed in her sales drive initiatives and help meet branch targets.Core Skills Needed
- Strong leadership, communication, and problem-solving skills.
- Excellent customer service, organizational, and analytical abilities.Requirements
- Matric , Tertiary qualification, or equivalent working experience
- Minimum 5 years experience within a management or senior supervisory based role covering the same criteria listed by me
- Well-developed customer service skills
- Excellent attention to detail
- Good leadership skills
- Effective delegator
- Demonstrated analytical skills
- Strong written skills and sense of urgency
- Adept with using computer programs such as Excel, Outlook, or other software as required
- Good communication skills, both written and verbal
- Experience in the PPE and or Corporate clothing industry would be an advantage
- Past Hr experience an advantage
03 Feb 2026;
from:
gumtree.co.za