Description:
Our client, a leading Sleep Laboratory and Clinical Neurophysiology practice in Bloemfontein, is seeking a professional, organised, and customer-focused Receptionist / Administrative Clerk to join their team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional service while supporting the smooth operation of the office. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a dynamic healthcare environment.
Minimum requirements
Matric MUST have worked in a professional environment Valid driver's license and own vehicle Fluent in Afrikaans and English Proficient in Microsoft Excel and Outlook Medical background, will be advantageous Ability to work independentlySkills required
Excellent verbal and written communication Strong Interpersonal skills Strong organisational and time management skills Professional and courteous telephone etiquette Attention to detail Confidentiality and discretion Problem-solving skillsDuties and responsibilities
Greet and welcome patients, visitors, and clients in a professional and courteous manner Answer, screen, and redirect incoming calls, taking accurate messages when necessary Manage appointment scheduling, cancellations, and follow-ups for patients Maintain and update patient records, ensuring accuracy and confidentiality Manage general administrative tasks including filing, scanning, and data entry Prepare and process invoices, receipts, and other financial documentation as required Assist with correspondence, emails, and other written communication for the office Support office operations by ordering supplies, managing stock, and coordinating deliveries Liaise with healthcare professionals, suppliers, and other stakeholders as needed Assist in preparing reports and maintaining accurate records for management Manage patient enquiries and provide information regarding services, procedures, and protocols Ensure the reception area is tidy, organised, and welcomin