Description:
JOB DESCRIPTION:Job Title: Specialist Support Engineer
Employment Type: 11 months Contract
Work Location: Johannesburg North/Remote
JOB CONTEXT:
We are seeking a Specialist Support Engineer which is responsible for the stability, security, and continuous improvement of enterprise banking applications. This role combines application support and DevOps practices to ensure high availability, strong performance, and compliance within a regulated banking environment.
Working across the full application lifecycle, the role partners with business stakeholders, technology teams, and vendors to deliver reliable systems, manage upgrades and incidents, and drive improvements that enhance resilience and efficiency. The Specialist Support Engineer plays a key role in minimizing business disruption, meeting service commitments, and enabling technology solutions that support critical banking operations.
DUTIES AND RESPONSIBILITIES:
Devops And Support:
Apply critical thinking, design thinking and problem-solving skills to solve technical problems on existing applications. Implement all configurations, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise-wide applications. Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs. Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues. Maintain correct and current application documentation and make it available to application users. Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs. Ensure minimal business operations impact due to upgrades and maintenance activities. Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues. Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services. Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades. Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimized. Develop and maintain knowledge in application functionality, user wo
30 Jan 2026;
from:
gumtree.co.za