Description:
JOB PROFILE - (Operations Manager: Warehouse)
1. OverviewOur Culture
We are committed to creating a values-driven work environment and a culture of service to others - excellence, teamwork, collaboration, empowerment, and accountability.
2. About the DepartmentDepartment
The Warehouse is responsible to consistently provide on time order fulfilment and delivery of quality consignments to our Members, ensuring Member expectations are met, to retain our existing loyal member base and build a strong reputation that attracts new business. We will achieve this through accurate stock management and improvement on existing processes.
3. Position OverviewQualifications Diploma / Degree in Logistics or Supply Chain Management.
Experience Minimum 5-years' experience in Warehouse / Supply Chain Management and FMCG environments / 3 years relevant Managerial experience / WMS and ERP systems experience / ISO experience advantageous
Knowledge Knowledge of business and management principles.
Managing budgets
Warehousing, Distribution and Transportation processes
Health & Safety Regulations
Space Optimisation - Layout & Design
Knowledge of WMS and ERP systems
Knowledge of Six-Sigma methodology
Comfortable with the Microsoft Office suite
Purpose
The purpose of the position is to ensure the business and member demands and productivity targets are met by efficiently managing and controlling the warehouse operations in line with approved budgets and service levels (SLA).
1. Logistics Maestro: Oversee the seamless flow of goods, optimise processes to minimize delays and maximize efficiency. 2. Inventory Guru: Maintain accurate inventory records and implement strategies to optimize stock levels, reducing both shortages and excess. 3. Safety Steward: Prioritise workplace safety by enforcing protocols and regulations, conducting regular inspections, and promoting a culture of safety among warehouse staff. 4. Efficiency Expert: Streamline warehouse operations through process improvements and automation, ensuring timely order fulfilment and minimal wastage. 5. Team Leader: Inspire and empower warehouse staff to achieve their full potential, fostering a collaborative and high-performance work environment.