Description:
Minimum RequirementsAppropriate Business Administration qualifications advantageous Preference will be given to persons who have experience in service management, working specifically on Industrial Equipment Diesel / Auto Electrical / Forklift trade or related trade test certificate will be advantageous A materials handling servicing background advantageous Ability to balance strategic and operational involvement. Proven track record of staff management Duties will include:
Delegate and direct service tasks and monitor progress Taking ownership of issues and following problems through to resolution Develop service procedures, policies and standards Monitor dispatch of products against targets and take corrective action when need be Liaise with customers as required and ensure effective customer feedback Keep accurate records and document customer service actions and discussions Assist in the resolution of disputes Keep abreast of industrys developments Implement and maintain company health and safety and quality standards. Achieve departmental budget requirements and national service KPIs (monthly/quarterly/annually)
19 Jun 2025;
from:
gumtree.co.za