Description:
GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.MAIN PURPOSE OF THE JOB
To provide high-class customer service and to increase the company’s growth and revenue through
sales maximization.
KEY AREAS OF RESPONSIBILITY
Customer Service
- Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
- Actively and consistently implement upselling and cross-selling techniques to increase UPT,
ATV, Conversion and Turnover. - Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay
- Representing the brand, adhering to uniform policy and grooming standards, presentable
and professional on the sales floor.
- Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
- Steam, tag, price, hang, fold, replenish product and optimize space.
- Understand and follow VM guidelines and practices to maintain a positive shopping
experience for all customers.
- Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
- Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.
- Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
- Process customer transactions accurately and efficiently using POS system, cash handling,
variance schedule updated, credit/debit card and payment methods.
SKILLS AND PERSONAL ATTRIBUTES
- Grade 12.
- Computer literacy.
- Higher education (Advantageous).
- 1 – 2 years' work experience preferably in retail environment.
- Knowledge of retail practices.
- Demonstrated ability to perform customer service duties.
Requirements:
- Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
- Actively and consistently implement upselling and cross-selling techniques to increase UPT,
ATV, Conversion and Turnover. - Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay
- Representing the brand, adhering to uniform policy and grooming standards, presentable
and professional on the sales floor.
- Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
- Steam, tag, price, hang, fold, replenish product and optimize space.
- Understand and follow VM guidelines and practices to maintain a positive shopping
experience for all customers.
- Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
- Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.
- Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
- Process customer transactions accurately and efficiently using POS system, cash handling,
variance schedule updated, credit/debit card and payment methods.
- Grade 12.
- Computer literacy.
- Higher education (Advantageous).
- 1 – 2 years' work experience preferably in retail environment.
- Knowledge of retail practices.
- Demonstrated ability to perform customer service duties.
19 Jan 2026;
from:
careers24.com