Description:
⚠️ PLEASE READ CAREFULLY BEFORE APPLYING
This role is not suitable for everyone. It operates in a highly structured, rules-driven call centre environment with strict compliance, monitoring, and performance requirements.
Apply only if you meet all the conditions below.
This role requires you to:
Work 3 Saturdays per month (6 hours) Attend mandatory training with full attendance and punctuality Follow scripts, legal wording, and procedures exactly Handle difficult and sometimes confrontational calls professionally Be monitored, assessed, and coached continuouslyMinimum Non-Negotiable Requirements
✔ Grade 12 (Matric)
✔ Clear criminal record
✔ Fluent spoken English
✔ Basic computer literacy
✔ Available to start training immediately
✔ Reliable transport and ability to attend work and training consistently
✔ Willing to work Saturdays as required
Previous call centre experience is advantageous but not required
This role is NOT suitable if you:
✘ Cannot work Saturdays
✘ Struggle with punctuality or attendance
✘ Dislike rules, scripts, or being monitored
✘ Are currently waiting on outcomes from other job offers
✘ Are looking for temporary or short-term work
Recruitment Process
Shortlisted applicants will be required to:
Complete a mandatory pre-interview questionnaire Provide consent for background, credit, and criminal checks Participate in structured assessmentsIncomplete or unsuitable applications will not be considered.
How to Apply
Submit your CV with accurate contact details.
If shortlisted, you will receive a link to the pre-interview questionnaire.