Where

Support Analyst

Praesignis
Johannesburg Full-day Temporary

Description:

Job Purpose:

We are looking for a proactive and analytical individual to join our client's team as a Support Analyst. This role is ideal for someone with strong data handling and reconciliation skills, SQL proficiency and a good understanding of business processes and basic finance knowledge. The successful candidate will also be responsible for supporting business-as-usual (BAU) operations, ensuring smooth day-to-day functioning of data and process-related activities within the Costing and Allocations area.

This is a hybrid work role, where the successful candidate will be required to be present in the office for a minimum of 2 days per week. This is a Contract role from 1 March to 30 November 2026.

Key Responsibilities:

  • Analyze and interpret data to support operational processes (including server security and vulnerability reports, daily and monthly operational reports).
  • Develop and run SQL queries to extract and analyse data during operational processing.
  • Perform regular data reconciliations to ensure accuracy and consistency across systems.
  • Run daily BI reports.
  • Document business/system processes as required to ensure maintenance of system and process documentation.
  • Provide BAU support, including issue resolution, reporting, and stakeholder communication.
  • Assist with creation of reports and dashboards using Microsoft Office tools (Excel, PowerPoint, Word).
  • Collaborate with cross-functional teams to understand requirements and deliver data-driven solutions.
  • Assist with functional testing where required to verify enhancements and changes to existing solutions.
  • Assist with tracking of month-end and other operational deliverables.


Required Skills & Qualifications:

  • Strong analytical and problem-solving skills.
  • Competency in SQL and data manipulation.
  • Solid understanding of business processes.
  • Experience with data reconciliation and validation.
  • Competency in Microsoft Office Suite (especially Excel).
  • Basic knowledge of finance and accounting principles.
  • Excellent communication and documentation skills.
  • Willingness to support BAU operations and respond to ad hoc requests.


Preferred Qualifications:

  • Bachelor’s degree in Business, Finance, Information Systems, or a related field.
  • Experience with data visualization tools is a plus.
  • Familiarity with ERP or financial systems.

Requirements:

  • Analyze and interpret data to support operational processes (including server security and vulnerability reports, daily and monthly operational reports).
  • Develop and run SQL queries to extract and analyse data during operational processing.
  • Perform regular data reconciliations to ensure accuracy and consistency across systems.
  • Run daily BI reports.
  • Document business/system processes as required to ensure maintenance of system and process documentation.
  • Provide BAU support, including issue resolution, reporting, and stakeholder communication.
  • Assist with creation of reports and dashboards using Microsoft Office tools (Excel, PowerPoint, Word).
  • Collaborate with cross-functional teams to understand requirements and deliver data-driven solutions.
  • Assist with functional testing where required to verify enhancements and changes to existing solutions.
  • Assist with tracking of month-end and other operational deliverables.
  • Strong analytical and problem-solving skills.
  • Competency in SQL and data manipulation.
  • Solid understanding of business processes.
  • Experience with data reconciliation and validation.
  • Competency in Microsoft Office Suite (especially Excel).
  • Basic knowledge of finance and accounting principles.
  • Excellent communication and documentation skills.
  • Willingness to support BAU operations and respond to ad hoc requests.
  • Bachelor’s degree in Business, Finance, Information Systems, or a related field.
  • Experience with data visualization tools is a plus.
  • Familiarity with ERP or financial systems.
16 Jan 2026;   from: careers24.com

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