Description:
Data & BI Support Analyst
Job Title: Data & BI Support Analyst
Reports to (Superior): (BI) Manager
Job Purpose:
Work closely with the Business Intelligence (BI) Manager to transform raw, multisource data into reliable, timely, and actionable insights. This role blends strong data fundamentals with modern AI-assisted analysis to accelerate delivery of dashboards, reports, and decision support.
PERSON SPECIFICATION
Qualifications & Experience:
Grade 12 Tertiary qualification ( Degree/Diploma in Data Analytics, Information Systems, Statistics, Computer Science or related field) 2–4 years in a Data Analyst role supporting BI/reporting, ideally in operations or service environments.Skills & Knowledge
Required:
SQL (intermediate to advanced): joins, aggregations, etc. Power BI: data modelling, DAX, Power Query; dashboard UX and performance optimisation. Excel (advanced): Pivot Tables, Power Query, data cleaning techniques. Nice to have: AI tool proficiency: Copilot/ChatGPT or similar for insight generation; prompt engineering best practices and result validation. Nice to have: Think-Cell Analytical storytelling: turning data into clear narratives and recommendations. Awareness of data governance and privacy (e.g., POPIA). Exposure to Python or suitable alternatives to enable report automation.Key performance indicators KPIs
On-time delivery of dashboards/reports against SLAs. Data quality metrics: completeness, accuracy, reconciliation rates. Stakeholder satisfaction scores and adoption of dashboards. Measured impact of AI-assisted insights (time saved, decision qualityPersonal Attributes:
Written Communication - The ability to express ideas clearly in memoranda, reports, letters or other documents with appropriate organization and structure, correct grammar and language and terminology that is adjusted to theJob Description:
Characteristics and needs of the audience. Verbal Communication - The ability to express ideas effectively in individual or group situations (including non-verbal communication), adjusting language or terminology to the characteristics and needs of the audience. Strategic Thinking - The ability to see the "big picture" and understand the drivers for organizational success. Leading Others - The ability to lead, motivate and empower others to reach organizational goals and to inspire others to work towards a desired future state. Conflict Management - The ability to effectively manage and resolve conflict situations in the workplace. Interpersonal Sen
13 Jan 2026;
from:
gumtree.co.za