Description:
The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.
KEY RESPONSIBILITIES:
Asset Management
• Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
• Co-ordination of maintenance and repair services
• Protect and secure all company assets in the store
Stock Control
• Responsible for all stock and will be held accountable for all overages and shortages
• Prepare requisitions to replenish stock
• Identify and report on slow selling items
• Conduct stock takes and manage shrinkage within company requirements.
Merchandising
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.
Marketing and Sales
• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
• Actively participate in promotions
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Organizing special promotions sales and events
• Initiating changes/improvement suggestions
Administration and Cash
• Ensure that the standard of administration and procedures in store are met
• Ensure that the responsible persons are following proper procedures when handling all store cash.
• Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Reporting daily figures to Area Manager
Security / Risk
• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to
• Monitor security staff and make sure that they are alert and performing their duties to the maximum
• Ensuring that Health & Safety standards are met
• Attend to alarm call outs
Customer Services
• Train staff in customer service
• Assist customers with enquiries and complaints
• Apply Customer Service principles in a fri