Description:
We’re looking for a strong, experienced Administration Manager to manage and lead a Pensioner Payroll team in Sandton.
Requirements
Relevant tertiary qualification in Administration, Finance, Payroll, or similar
Minimum 6–8 years’ experience in financial services
At least 3 years’ proven leadership or management experience
Extensive experience in pensioner payroll and annuity administration
Strong knowledge of retirement fund administration and SARS compliance
In-depth understanding of Pension Funds Act and governance requirements
Advanced Excel skills and experience working with payroll systems
Duties and Responsibilities
Lead and manage the Pensioner Payroll Administration team to ensure accurate, compliant annuity payments
Oversee monthly pensioner payrolls, tax reconciliations, medical aid reconciliations, and pensioner communications
Manage PAYE submissions (EMP201, EMP501) and issue annual IRP5/IT3a certificates
Resolve escalated and complex client queries to ensure high client satisfaction
Ensure compliance with SARS, regulatory, audit, and governance requirements
Monitor SLA performance, workflow efficiency, and production statistics
Implement and improve operational controls, risk management, and payroll processes
Build and maintain strong relationships with internal stakeholders and external clients
Coach, mentor, and develop administrators to build technical expertise and