Used Car Sales Manager

Description:

• Manage daily operations of the used car sales department

• Lead, train, and motivate used car sales staff to achieve sales targets

• Appraise trade-in vehicles and determine competitive pricing

• Manage used vehicle inventory, including purchasing, stocking, and aging control

• Set and monitor sales goals, gross profit, and performance metrics

• Ensure high levels of customer satisfaction and handle escalated customer issues

• Oversee vehicle merchandising, online listings, and lot presentation

• Work closely with the Finance & Insurance (F&I) department to maximize profitability

• Ensure compliance with all state, federal, and dealership regulations

• Analyse market trends and competitor pricing to remain competitive

  Qualifications & Skills

  • Proven experience in automotive sales, preferably in used vehicle management

  • Strong leadership, coaching, and team-building skills

  • Excellent negotiation, communication, and customer service abilities

  • Solid understanding of vehicle appraisal, pricing, and inventory management

  • Ability to analyze reports and make data-driven decisions

  • Proficiency with dealership management systems (DMS) and CRM tools

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  • Preferred Experience

    • 5+ years of automotive sales experience

    • Prior management or supervisory experience in a dealership environmentCompensation & Benefits

      • Competitive salary plus commission/bonus structureWork Environment

        • Fast-paced dealership environment