Description:
SEEKING FRONT DESK HOST
(Morning & Evening Shifts Available)
Location: Twin Oaks Centre, Somerset West
Shifts:
• Morning: 07:00 – 11:00
• Evening: 15:00 – 19:00
Work Type: Part-time or Full-time (depending on availability)
Days: Up to 6 days per week (rota-based)
About the Facility
We operate a private, booking-based wellness and recovery space. Clients arrive for scheduled sessions, use designated rooms and equipment, and leave within fixed time slots. The environment is calm, quiet, and structured. This is not a gym, spa, or retail store.
Operations run on clear procedures, time-based bookings, and reset cycles between clients.
About the Role
You are responsible for front-of-house operations during your shift.. Your job is to ensure clients are checked in on time, rooms are prepared correctly, and the facility runs smoothly according to set procedures. This is an execution role, not a sales or decision-making position.
What You Will Do
Front Desk & Client Handling
• Open and close the facility for your shift
• Welcome clients and confirm bookings
• Check clients into scheduled sessions
• Answer basic questions and direct clients appropriately
Room Setup & Reset
• Prepare rooms before sessions
• Reset rooms between sessions (towels, water, basic cleanliness checks)
• Confirm equipment is ready and operational
Client Guidance
• Provide basic guidance on safe equipment use
• Follow set scripts and procedures
• Escalate issues to management when required
Standards & Handover
• Keep reception and rooms neat and presentable
• Follow daily checklists
• Log issues and hand over clearly between shifts
Requirements
• Based in the Helderberg / Somerset West area
• Reliable transport
• Punctual, dependable, detail-oriented
• Comfortable working independently
• Hospitality, wellness, or service experience preferred
What You Get
• Full training on procedures and systems
• Clear daily checklists and structure
• Predictable shifts and calm working environment
• Ongoing operational support
Send enquiries to wellness.apply@gmail.com