Internal Sales Representative

Description:

A well-established company within the manufacturing and distribution sector is seeking an experienced Internal Sales Representative to join their dynamic team in Ethekwini, KwaZulu-Natal. This is an exciting opportunity for a customer-focused, results-driven professional with strong sales administration skills and a solid understanding of technical products. If you have experience in internal sales, order processing, and client relationship management within a fast-paced environment, we want to hear from you!

• Manage incoming sales enquiries and provide accurate quotations to customers.
• Process sales orders efficiently and ensure timely follow-ups with clients.
• Build and maintain strong relationships with existing and new customers.
• Coordinate with the operations, procurement, and logistics teams to ensure seamless order fulfilment.
• Identify customer needs and recommend suitable products or solutions.
• Maintain updated product knowledge and stay informed about pricing, availability, and technical specifications.
• Handle customer complaints or queries professionally and ensure resolution.
• Prepare sales reports and assist with general sales administration as required.

• High school diploma or equivalent (relevant tertiary qualification advantageous).
• Proven experience in Internal Sales, preferably within a technical, manufacturing, or distribution environment.
• Strong communication and interpersonal skills with a customer-centric approach.
• Excellent administrative and organisational abilities.
• Ability to read and interpret basic technical information or product specifications.
• Computer literate with experience in CRM or ERP systems.
• Strong attention to detail and ability to work in a fast-paced environment.
• Team-oriented with strong problem-solving abilities and a commitment to delivering exceptional service.

Benefits

• Salary: negotiable.

Contact RPO Recruitment for your next career opportunity.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Yusrah Farouk at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: manufacturing@rpo-recruit.za.com.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Requirements:

• Manage incoming sales enquiries and provide accurate quotations to customers.
• Process sales orders efficiently and ensure timely follow-ups with clients.
• Build and maintain strong relationships with existing and new customers.
• Coordinate with the operations, procurement, and logistics teams to ensure seamless order fulfilment.
• Identify customer needs and recommend suitable products or solutions.
• Maintain updated product knowledge and stay informed about pricing, availability, and technical specifications.
• Handle customer complaints or queries professionally and ensure resolution.
• Prepare sales reports and assist with general sales administration as required.

• High school diploma or equivalent (relevant tertiary qualification advantageous).
• Proven experience in Internal Sales, preferably within a technical, manufacturing, or distribution environment.
• Strong communication and interpersonal skills with a customer-centric approach.
• Excellent administrative and organisational abilities.
• Ability to read and interpret basic technical information or product specifications.
• Computer literate with experience in CRM or ERP systems.
• Strong attention to detail and ability to work in a fast-paced environment.
• Team-oriented with strong problem-solving abilities and a commitment to delivering exceptional service.

• Salary: negotiable.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Yusrah Farouk at RPO Recruitment or on LinkedIn.
• You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: manufacturing@rpo-recruit.za.com.