Description:
CALLFORCE BPO is looking for a receptionist to provide professional front desk support, manage office visitor traffic, assist with general administrative tasks, and create a welcoming environment for clients, vendors, and employees in a fast-paced BPO setting.
Key Responsibilities:
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Greet visitors, staff, and clients warmly and professionally upon arrival.
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Manage the front desk and operate the switchboard – direct calls to relevant departments or take accurate messages.
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Monitor visitor logbooks and issue visitor badges according to company policy.
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Maintain a clean, organized, and presentable reception area.
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Handle incoming and outgoing mail, couriers, and deliveries.
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Provide general administrative support including scanning, filing, document preparation, and booking meeting rooms.
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Assist HR or facilities with onboarding, desk allocation, or staff requests as needed.
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Coordinate refreshments and setup for client visits or internal meetings.
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Maintain confidentiality of sensitive business or HR-related information.
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Support team morale with a professional and approachable attitude.
Requirements:
-
Greet visitors, staff, and clients warmly and professionally upon arrival.
-
Manage the front desk and operate the switchboard – direct calls to relevant departments or take accurate messages.
-
Monitor visitor logbooks and issue visitor badges according to company policy.
-
Maintain a clean, organized, and presentable reception area.
-
Handle incoming and outgoing mail, couriers, and deliveries.
-
Provide general administrative support including scanning, filing, document preparation, and booking meeting rooms.
-
Assist HR or facilities with onboarding, desk allocation, or staff requests as needed.
-
Coordinate refreshments and setup for client visits or internal meetings.
-
Maintain confidentiality of sensitive business or HR-related information.
-
Support team morale with a professional and approachable attitude.
- Receptionist: 1 year or less
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Matric / Grade 12 (required)
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Office Administration or Secretarial Certificate (advantageous)
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Experience:
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Minimum 1 year experience as a receptionist, front desk agent, or admin assistant (BPO or corporate environment preferred)
-
Experience with multi-line switchboards and front desk management tools
Skills:
-
Excellent verbal and written communication
-
Strong organizational and time management skills
-
Friendly, professional demeanor and presentation
-
Tech-savvy: MS Office (Word, Outlook, Excel), printers/scanners, email systems
-
Ability to multitask and handle pressure in a busy office
-
-
Minimum 1 year experience as a receptionist, front desk agent, or admin assistant (BPO or corporate environment preferred)
-
Experience with multi-line switchboards and front desk management tools
-
Excellent verbal and written communication
-
Strong organizational and time management skills
-
Friendly, professional demeanor and presentation
-
Tech-savvy: MS Office (Word, Outlook, Excel), printers/scanners, email systems
-
Ability to multitask and handle pressure in a busy office
Minimum Requirements:
Education:
-
Matric / Grade 12 (required)
-
Office Administration or Secretarial Certificate (advantageous)
-
Experience:
-
Minimum 1 year experience as a receptionist, front desk agent, or admin assistant (BPO or corporate environment preferred)
-
Experience with multi-line switchboards and front desk management tools
Skills:
-
Excellent verbal and written communication
-
Strong organizational and time management skills
-
Friendly, professional demeanor and presentation
-
Tech-savvy: MS Office (Word, Outlook, Excel), printers/scanners, email systems
-
Ability to multitask and handle pressure in a busy office
-