... and ownership of tickets. Handling 2nd line support requests. Identify and escalate requests ... procedures. Maintain adequate knowledge of supported systems to provide high-level ... IT support queries. Liaising with the project management team, 3rd line engineers ...
25 days ago
... Description: Job Title: 3rd Line Support Engineer (Remote) Salary: ... for a highly skilled 3rd Line Support Engineer to act as ... technical issues escalated by 2nd line support engineers and project/ ... services, providing escalation support for CMS and hosting ...
18 days ago
... complex issues to 2nd or 3rd line support when necessary. Assist ... updates on IT systems. Support Microsoft 365 applications, ... experience in a 1st line IT support role. Strong knowledge of ... ticketing systems and remote support tools. Excellent problem-solving ...
2 months ago
... in line with SOPs and policy. Provide exceptional support ... to the rest of the team inclusive of 2nd line ... 1 year inbound technical support experience within a center ... communication skills Tech support persuasiveness tenacious negotiation skills ...
3 years ago
... hands-on manual testing and 2nd line support no rookies The ability to ...
25 days ago
... is responsible for providing first-line technical support across multiple internal systems ... end-clientsreceive timely and accurate support according to agreed service ... Key Responsibilities: Provide first-line technical support to users with system queries ...
3 days ago
... call escalations to 2nd level and specialist support within Datacentrix as well ... Assist with escalations from 1st line support engineers Adherence to process Operates ... v2 Foundation preferred Extensive experience supporting Active Directory and multi-Vendor ...
16 days ago
... providing professional inbound technical support for resolving technical customer ... least 1 year technical support experience Matric Computer literacy ... Georges Mall Newspaper House, 2nd Floor, Cape Town ... you have learned Extensive support during incubation to ...
2 years ago
... providing professional inbound technical support for resolving technical ... least 6 months technical support experience Matric Computer literacy ... Georges Mall Newspaper House, 2nd Floor, Cape Town ... you have learned Extensive support during incubation to ...
3 years ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
2 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
3 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
4 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
5 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
6 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
9 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
10 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
11 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
12 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
13 days ago
... Technician to handle Level 2 and 3 Support; Escalations; Firewalling; Cloud Infrastructure Design ... include in your email subject line) Please take the time to ... is included in the subject line of your email — applications without ...
16 days ago