... and ownership of tickets. Handling 2nd line support requests. Identify and escalate ... the project management team, 3rd line engineers and network engineers on a regular basis. Will ...
21 days ago
... of technical issues escalated by 2nd line support engineers and project/account managers ... . Identify and fix hardware and network issues, covering firewalls, routers, networking ...
14 days ago
... solutions Assist with escalations from 2nd line support engineers
23 days ago
... impact. Manage call escalations to 2nd level and specialist support within ... Assist with escalations from 1st line support engineers Adherence to process Operates ...
12 days ago
... The Networking Managed Services Engineer (L3) is a ... Networking Managed Services Engineer (L3) may ... Investigates third line support calls assigned ... points / Enterprise network architecture / Common ... BGP,OSPF, EIGrP / Network address translation / Configuring ...
8 days ago
... Support Engineer who thrives in a team environment and enjoys handling third-line ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ...
12 days ago
... Support Engineer who thrives in a team environment and enjoys handling third-line ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ... certifications, such as MCSE, CompTIA Network+ (N+), A+, Security+ (S+S+), AZ-104, AZ- ...
12 days ago
... while supporting the broader iX engineers business, values and vision. ... by the client. Supervise network analysis to ensure that work ... schedule is developed in line with the client requirements ... information provided by the Engineers Facilitate close-out of ...
22 days ago
... work closely with engineers, have a direct line to leadership, and ... . If youre a DevOps Engineer who enjoys putting good tools ... thoughtful approach to secure networks and privacy-first systems ... Creating pipelines that let engineers ship quickly and safely ...
20 days ago
... work closely with engineers, have a direct line to leadership, and ... . If youre a DevOps Engineer who enjoys putting good tools ... thoughtful approach to secure networks and privacy-first systems ... Creating pipelines that let engineers ship quickly and safely ...
29 days ago
... from 1st and 2nd line support engineers. Provide 2nd to 3rd line datacentre, network, and security ... support. Where needed, escalate to 3rd line ...
16 days ago