Description:
We are recruiting on behalf of our client for a Retail Sales Consultant based in Maitland, Cape Town. The ideal candidate will have 3+ years’ experience in internal sales or customer service, along with 3+ years’ retail or shop floor experience in a similar industry. Matric is essential, and applicants must have a clear credit record and be proficient in MS Office. If you are passionate about retail and delivering exceptional customer service, we would love to hear from you. A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent
SECTOR : Sales / Retail
BASIC SALARY : R8000.00 – R9000.00
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric (essential)
- Minimum 3+ years’ internal sales and/or customer service experience
- Minimum 3+ years’ retail/shop floor experience within a similar industry
- Clear credit record
- Demonstrated ability to deliver results / proven track record in retail sales
- Self-motivated, proactive, independent worker and a strong team player
- Well-groomed appearance
- Displays pride in themselves and their work
- Effective communication skills
- Excellent customer service, care, and problem-solving abilities
- Good planning, organizing, and time management skills
- Neat and tidy
- Friendly and helpful disposition with a positive attitude
- Good administrative skills – accurate and detail-oriented
- Proficient in MS Word, Email, and Internet use
DUTIES:
Sales Service:
- Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.
- Encourage customers to complete the customer information form for our database.
Customer Service:
- Be proactive in assisting walk-in customers.
- Take phone orders professionally and ensure that the order is ready for the customer as agreed.
- Meet, greet, and assist customers.
- Offer customers the products they want.
- Suggest additional products that complement the products being purchased.
- If the required product is not in stock, find and offer an alternative product.
Housekeeping:
- Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.
- Keep all surface areas in the responsible workstation clean.
- Maintain a high standard of overall condition and appearance of the workstation.
- Keep the workstation neat and tidy at all times.
- Ensure all products are returned to their correct places after serving a customer.
- Keep the sample rail up to date.
Stock Management:
- Order and update stock daily, as required.
- Conduct stock takes on request.
- Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.
- Notify the Retail Supervisor of any items requested by customers that are not kept in stock.
Merchandising:
- Ensure pricing and codes are visible at all times.
- Arrange and merchandise products.
- Update prices and codes on a daily/weekly basis.
- Arrange existing and new products in the responsible workstation.
- Perform quality checks regarding meterage and condition of fabric entering the store.
Administration:
- Follow correct company procedures for all responsibilities, as per the company policies and procedures.
- Process orders.
- Handle credits.
- Process refunds.
- Manage stock requests.
- Monday to Friday: 08:15 – 16:45
- Saturday: 08:30 – 13:00
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Requirements:
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : Permanent
SECTOR : Sales / Retail
BASIC SALARY : R8000.00 – R9000.00
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric (essential)
- Minimum 3+ years’ internal sales and/or customer service experience
- Minimum 3+ years’ retail/shop floor experience within a similar industry
- Clear credit record
- Demonstrated ability to deliver results / proven track record in retail sales
- Self-motivated, proactive, independent worker and a strong team player
- Well-groomed appearance
- Displays pride in themselves and their work
- Effective communication skills
- Excellent customer service, care, and problem-solving abilities
- Good planning, organizing, and time management skills
- Neat and tidy
- Friendly and helpful disposition with a positive attitude
- Good administrative skills – accurate and detail-oriented
- Proficient in MS Word, Email, and Internet use
DUTIES:
Sales Service:
- Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.
- Encourage customers to complete the customer information form for our database.
Customer Service:
- Be proactive in assisting walk-in customers.
- Take phone orders professionally and ensure that the order is ready for the customer as agreed.
- Meet, greet, and assist customers.
- Offer customers the products they want.
- Suggest additional products that complement the products being purchased.
- If the required product is not in stock, find and offer an alternative product.
Housekeeping:
- Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.
- Keep all surface areas in the responsible workstation clean.
- Maintain a high standard of overall condition and appearance of the workstation.
- Keep the workstation neat and tidy at all times.
- Ensure all products are returned to their correct places after serving a customer.
- Keep the sample rail up to date.
Stock Management:
- Order and update stock daily, as required.
- Conduct stock takes on request.
- Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.
- Notify the Retail Supervisor of any items requested by customers that are not kept in stock.
Merchandising:
- Ensure pricing and codes are visible at all times.
- Arrange and merchandise products.
- Update prices and codes on a daily/weekly basis.
- Arrange existing and new products in the responsible workstation.
- Perform quality checks regarding meterage and condition of fabric entering the store.
Administration:
- Follow correct company procedures for all responsibilities, as per the company policies and procedures.
- Process orders.
- Handle credits.
- Process refunds.
- Manage stock requests.
- Monday to Friday: 08:15 – 16:45
- Saturday: 08:30 – 13:00
Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.
- Matric (essential)
- Minimum 3+ years’ internal sales and/or customer service experience
- Minimum 3+ years’ retail/shop floor experience within a similar industry
- Clear credit record
- Demonstrated ability to deliver results / proven track record in retail sales
- Self-motivated, proactive, independent worker and a strong team player
- Well-groomed appearance
- Displays pride in themselves and their work
- Effective communication skills
- Excellent customer service, care, and problem-solving abilities
- Good planning, organizing, and time management skills
- Neat and tidy
- Friendly and helpful disposition with a positive attitude
- Good administrative skills – accurate and detail-oriented
- Proficient in MS Word, Email, and Internet use
- Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.
- Encourage customers to complete the customer information form for our database.
- Be proactive in assisting walk-in customers.
- Take phone orders professionally and ensure that the order is ready for the customer as agreed.
- Meet, greet, and assist customers.
- Offer customers the products they want.
- Suggest additional products that complement the products being purchased.
- If the required product is not in stock, find and offer an alternative product.
- Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.
- Keep all surface areas in the responsible workstation clean.
- Maintain a high standard of overall condition and appearance of the workstation.
- Keep the workstation neat and tidy at all times.
- Ensure all products are returned to their correct places after serving a customer.
- Keep the sample rail up to date.
- Order and update stock daily, as required.
- Conduct stock takes on request.
- Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.
- Notify the Retail Supervisor of any items requested by customers that are not kept in stock.
- Ensure pricing and codes are visible at all times.
- Arrange and merchandise products.
- Update prices and codes on a daily/weekly basis.
- Arrange existing and new products in the responsible workstation.
- Perform quality checks regarding meterage and condition of fabric entering the store.
- Follow correct company procedures for all responsibilities, as per the company policies and procedures.
- Process orders.
- Handle credits.
- Process refunds.
- Manage stock requests.
- Monday to Friday: 08:15 – 16:45
- Saturday: 08:30 – 13:00
25 Feb 2026;
from:
careers24.com