Description:
Motus Commercial (Dealer Name) currently holds a permanent vacancy for a Receptionist.
This position provides first line communication, monitors all incoming calls and ensures all customers receive a pleasant and courteous welcome. The candidate will also be exposed to cashier and bookings role making the vacancy to be multifunctional.
Reporting to the Finance/ Admin Manager , the Receptionist is responsible for providing first line communication.
- Ensure messages are correct and conveyed timeously
- Update and distribute telephone lists to all Staff at Dealership
- Communicate with all Staff
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls
- Ensure Customers are directed to the employee to be visited / contacted
- Ensure Customer’s comfort whilst in waiting period
- Ensure all calls are answered promptly and pleasantly
- Ensure cleanliness of reception area
- Limit “hang-on” calls by offering call backs
- Ensure paging system is on first call back after no reply
- Answering incoming calls and emails from clients regarding booking inquiries
- Processing booking requests and entering them into the system accurately
- Communicating with clients to confirm bookings and provide necessary information
- Coordinating with other departments to ensure that all bookings are properly managed
- Updating and maintaining booking records and databases
- Generating reports and analyzing booking trends to identify opportunities for improvement
- Assisting in resolving any booking-related issues or complaints
- Greet customers as they enter the store and assist them with their purchases
- Scan items and process payments using cash registers and POS systems
- Maintain a clean and organized work station
- Answer customer questions and provide information about products and services
- Handle returns and exchanges in accordance with company policies
- Balance cash registers at the end of each shift and ensure accuracy in transactions
- Upsell and promote special deals or products to customers
- Collaborate with other team members to ensure smooth operations of the store
- Follow all company policies and procedures regarding cash handling and customer service
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
- Matric/Senior Certificate or equivalent (NQF4)
- A minimum of 3 years’ receptionist experience is essential with bookings and cashier exposure
- Excellent math and cash handling abilities
- A Receptionist certificate will be an added advantage
- Motor industry experience will be an added advantage
- Must have excellent verbal communication skill
- Strong attention to detail and accuracy in data entry
- Proficiency in Microsoft Office Suite and booking software
- Ability to work in a fast-paced and dynamic environment
If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
Requirements:
- Ensure messages are correct and conveyed timeously
- Update and distribute telephone lists to all Staff at Dealership
- Communicate with all Staff
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls
- Ensure Customers are directed to the employee to be visited / contacted
- Ensure Customer’s comfort whilst in waiting period
- Ensure all calls are answered promptly and pleasantly
- Ensure cleanliness of reception area
- Limit “hang-on” calls by offering call backs
- Ensure paging system is on first call back after no reply
- Answering incoming calls and emails from clients regarding booking inquiries
- Processing booking requests and entering them into the system accurately
- Communicating with clients to confirm bookings and provide necessary information
- Coordinating with other departments to ensure that all bookings are properly managed
- Updating and maintaining booking records and databases
- Generating reports and analyzing booking trends to identify opportunities for improvement
- Assisting in resolving any booking-related issues or complaints
- Greet customers as they enter the store and assist them with their purchases
- Scan items and process payments using cash registers and POS systems
- Maintain a clean and organized work station
- Answer customer questions and provide information about products and services
- Handle returns and exchanges in accordance with company policies
- Balance cash registers at the end of each shift and ensure accuracy in transactions
- Upsell and promote special deals or products to customers
- Collaborate with other team members to ensure smooth operations of the store
- Follow all company policies and procedures regarding cash handling and customer service
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
- Matric/Senior Certificate or equivalent (NQF4)
- A minimum of 3 years’ receptionist experience is essential with bookings and cashier exposure
- Excellent math and cash handling abilities
- A Receptionist certificate will be an added advantage
- Motor industry experience will be an added advantage
- Must have excellent verbal communication skill
- Strong attention to detail and accuracy in data entry
- Proficiency in Microsoft Office Suite and booking software
- Ability to work in a fast-paced and dynamic environment
If you have not been contacted within two (2) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
- Matric/Senior Certificate or equivalent (NQF4)
- A minimum of 3 years’ receptionist experience is essential with bookings and cashier exposure
- Excellent math and cash handling abilities
- A Receptionist certificate will be an added advantage
- Motor industry experience will be an added advantage
- Must have excellent verbal communication skill
- Strong attention to detail and accuracy in data entry
- Proficiency in Microsoft Office Suite and booking software
- Ability to work in a fast-paced and dynamic environment
24 Feb 2026;
from:
careers24.com