Description:
Job Overview:
We are looking for a serious, career-oriented individual to join our team long-term. We need a quick learner who can handle a heavy volume of phone calls while multitasking between data entry and various administrative tasks. If you have professional phone manners and can solve problems on the fly, we want to hear from you.
Responsibilities:
· Phone Support: Handle a high volume of inbound and outbound calls with professional and courteous phone manners.
· Data Management: Perform accurate and efficient data entry to update client records and company databases.
· Multitasking: Navigate between phone systems, computer programs, and administrative tasks seamlessly.
· Social Media: Assist with basic knowledge of social media platforms to schedule posts or engage with followers (as needed).
· Problem Solving: Identify issues and resolve them quickly without constant supervision.
Requirements:
· Commitment: Must be serious about a long-term position and eager to grow with the company.
· Availability: Flexible to work between the hours of 8:00 AM to 6:00 PM (American Time), Sunday through Friday.
· Skills: Excellent professional phone manners; strong typing and data entry skills; proactive problem solver.
· Learning: Must learn fast and adapt to new software and processes quickly.