Description:
We are seeking a skilled Technician with at least 2 years’ experience in an OT environment specialising in access control and Time & Attendance systems. The role involves installation, maintenance, and troubleshooting of turnstiles, readers, controllers, and related hardware, as well as basic network support (LAN, IP addressing, cabling). A+/N+ and electronic certification are essential. The ideal candidate is client-focused, able to work independently in the field, and committed to delivering reliable technical support while adhering to safety and service standards
What you'll do:
Infrastructure Support & Maintenance Perform installation, configuration, and maintenance of turnstiles, access readers, and controllers. Conduct regular inspections and preventative maintenance on T&A hardware. Troubleshoot and resolve faults in controllers, power supplies, cabling, and peripheral devices. Replace and repair faulty devices or components when required. Network & System Support Perform first-level troubleshooting on network connections (LAN, cabling, switches) related to T&A systems. Escalate advanced networking or system issues to support engineers where necessary. Verify connectivity between controllers, readers, and backend systems. Assist with firmware upgrades and configuration of T&A devices. Incident & Request Management Log, update, and resolve incidents and service requests within agreed SLAs. Provide accurate fault descriptions and resolution details in the ticketing system. Escalate unresolved or complex incidents to the appropriate support group. Collaboration & Client Engagement Work closely with system engineers, support engineers, and vendors to restore services. Communicate effectively with site operations and security personnel during fault resolution. Provide user guidance on basic system functionality when required. General DutiesAssist with inventory and stock management of spare parts (readers, controllers, cables, power supplies). Participate in scheduled maintenance windows and onsite support visits. Ensure compliance with health, safety, and client site access requirements. Maintain documentation of installations, repairs, and changes for knowledge base purposes.
Your Expertise:
Function related experience: 2 Years of Experience in an OT environmentQualifications:
Essential Qualifications Grade 12 A+/N+ Electronic certification Preferred Qualifications IT Relevant DiplomaPersonal Attributes/ Soft Skills:
Technical Skills:Knowledge of access control/time & attendance hardware (tur
20 Feb 2026;
from:
gumtree.co.za