Description:
Responsibilities:
- Help translate client needs into smart UCaaS/CPaaS solutions using Microsoft Teams and AI tools.
- Assist in preparing technical documentation, presentations, and solution demos.
- Support proposal, tender, and RFP/RFI processes across multiple projects.
- Work closely with commercial, sales, and technical teams to deliver high-quality solutions.
- Stay informed on emerging technologies such as Microsoft Copilot and Conversational AI.
- Ensure that proposed solutions are realistic and aligned with delivery teams.
Requirements:
- Microsoft Teams certification (e.g., MS-700, MS-720) or working towards one.
- Understanding of SIP Trunking, Teams Phone System, or Voice solutions.
- Knowledge of cloud platforms like Twilio, Genesys, or Five9.
- Strong communication and organisational skills.
- Ability to work remotely with your own reliable internet and a professional home setup.
Beneficial:
- Exposure to pre-sales, technical support, or customer-facing solution roles.
On offer:
Work with global teams and cutting-edge technology. Learn from experienced mentors in the voice and AI space. Gain valuable commercial, technical, and customer-facing experience. Enjoy a flexible, remote work setup and a collaborative team culture.
18 Jul 2025;
from:
gumtree.co.za