Description:
Required Skills & Experience:
Essential:
Strong administrative experience (minimum 2–3 years preferred) Exposure to VEEAM Backup & Replication High attention to detail Ability to follow structured processes consistently Strong reporting and written communication skills Comfortable working in a fast-paced IT services environment Good time management and ability to prioritise Experience in an MSP (Managed Service Provider) environment - ideal Experience working with ticketing systemsPersonal Attributes, this role requires someone who:
Is methodical and process-driven Has a strong sense of urgency Takes ownership and accountability Is proactive rather than reactive Remains calm under pressure Is comfortable working with repetitive but critical operational tasksKey Responsibilities:
Monitor daily backup reports across multiple client platforms Identify failed backup jobs and investigate basic causes Restart failed backup processes according to standard procedures Escalate unresolved issues to technical teams Maintain accurate reporting logs Provide daily/weekly backup status reports to clients Ensure all backup tasks are completed within SLA timelines Follow strict process and compliance proceduresInformation displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
19 Feb 2026;
from:
gumtree.co.za