Description:
Job Title : Risk Controller - Transport & Logistics
We're looking for an experienced Risk Controller to join our Control room team in the transport & logistics industry. As a key member of our operations team, you'll be responsible for managing risk, tracking shipments, and providing top-notch customer service.
Responsibilities:
- Monitor and manage risk alerts, identifying potential threats to shipments
- Make bookings and updates via Navis, and track port updates via website and WhatsApp groups
- Track trucks in real-time, providing hourly updates to clients
- Use instincts and discretion to mitigate risk and resolve issues
- Assist operations with bookings and route management
- Monitor driver behaviour, tracking:
- Speed violations
- Harsh braking
- Harsh acceleration
- Idling
- Route deviations
- Unauthorized stops
- Respond immediately to Pulsit(tracking system) alerts, alarms, and high-risk incidents
- Analyse driver behaviour trends, identifying repeated offences and areas for improvement
- Log truck breakdowns with relevant parties
- Assess pods and tripsheets from drivers
- Send diesel orders via email and Fuel U
- Update driver time ins and outs during weekends using timesheets
- Monitor cameras and ensure security protocols are followed
- Collaborate with drivers, clients, and teams to ensure smooth operations
Requirements:
- 2+ years' experience in logistics or a related field
- Proven experience with Navis and tracking systems
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong instincts and discretion
If you're a motivated individual with a knack for logistics and risk management, apply now!