Description:
Join the Energy Revolution with Huntswood! Be the voice that powers positive change.
Job Overview
We are looking for Customer Service Superstars who bring heart, and passion for helping people. If you thrive in a vibrant, supportive environment and want to be part of something meaningful, this is where you belong.
Why you will love working with us!
At Huntswood, people come first. We invest in you, celebrate your wins and reward your commitment because when you shine our customers feel it.
Enjoy benefits that truly matters:
- Performance based incentives
- Tenure recognition bonuses
- Continuous service rewards
- Attendance based perks
- Breakfast every Monday
- Growth and career development programmes
- A collaborative, positive, people centric culture.
What you will do.
- Provide responses customer, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
- Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
- Progress to taking escalated calls and complaints in line with procedures.
- Working with various parts of the business to resolve issues.
- Connect and build rapport with the customer.
What you bring.
- Matric or NQF Level 4 equivalent
- Clear Credit and Criminal record
- Computer literate
- Minimum 1 year experience in a Gas & Electricity campaign
- Minimum of 1 year experience in customer service and sales
- Basic understanding and knowledge of the UK Energy market is beneficial.
Core Behavior
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
"It's not just about what we do, but the way we do it. And it's our values that make us special."
Requirements:
Join the Energy Revolution with Huntswood! Be the voice that powers positive change.
Job Overview
We are looking for Customer Service Superstars who bring heart, and passion for helping people. If you thrive in a vibrant, supportive environment and want to be part of something meaningful, this is where you belong.
Why you will love working with us!
At Huntswood, people come first. We invest in you, celebrate your wins and reward your commitment because when you shine our customers feel it.
Enjoy benefits that truly matters:
- Performance based incentives
- Tenure recognition bonuses
- Continuous service rewards
- Attendance based perks
- Breakfast every Monday
- Growth and career development programmes
- A collaborative, positive, people centric culture.
What you will do.
- Provide responses customer, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
- Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
- Progress to taking escalated calls and complaints in line with procedures.
- Working with various parts of the business to resolve issues.
- Connect and build rapport with the customer.
What you bring.
- Matric or NQF Level 4 equivalent
- Clear Credit and Criminal record
- Computer literate
- Minimum 1 year experience in a Gas & Electricity campaign
- Minimum of 1 year experience in customer service and sales
- Basic understanding and knowledge of the UK Energy market is beneficial.
Core Behavior
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
"It's not just about what we do, but the way we do it. And it's our values that make us special."
Join the Energy Revolution with Huntswood! Be the voice that powers positive change.
Job Overview
We are looking for Customer Service Superstars who bring heart, and passion for helping people. If you thrive in a vibrant, supportive environment and want to be part of something meaningful, this is where you belong.
Why you will love working with us!
At Huntswood, people come first. We invest in you, celebrate your wins and reward your commitment because when you shine our customers feel it.
Enjoy benefits that truly matters:
- Performance based incentives
- Tenure recognition bonuses
- Continuous service rewards
- Attendance based perks
- Breakfast every Monday
- Growth and career development programmes
- A collaborative, positive, people centric culture.
What you will do.
- Provide responses customer, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
- Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
- Progress to taking escalated calls and complaints in line with procedures.
- Working with various parts of the business to resolve issues.
- Connect and build rapport with the customer.
What you bring.
- Matric or NQF Level 4 equivalent
- Clear Credit and Criminal record
- Computer literate
- Minimum 1 year experience in a Gas & Electricity campaign
- Minimum of 1 year experience in customer service and sales
- Basic understanding and knowledge of the UK Energy market is beneficial.
Core Behavior
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
"It's not just about what we do, but the way we do it. And it's our values that make us special."
Join the Energy Revolution with Huntswood! Be the voice that powers positive change.
Job Overview
We are looking for Customer Service Superstars who bring heart, and passion for helping people. If you thrive in a vibrant, supportive environment and want to be part of something meaningful, this is where you belong.
Why you will love working with us!
At Huntswood, people come first. We invest in you, celebrate your wins and reward your commitment because when you shine our customers feel it.
Enjoy benefits that truly matters:
- Performance based incentives
- Tenure recognition bonuses
- Continuous service rewards
- Attendance based perks
- Breakfast every Monday
- Growth and career development programmes
- A collaborative, positive, people centric culture.
What you will do.
- Provide responses customer, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
- Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
- Progress to taking escalated calls and complaints in line with procedures.
- Working with various parts of the business to resolve issues.
- Connect and build rapport with the customer.
What you bring.
- Matric or NQF Level 4 equivalent
- Clear Credit and Criminal record
- Computer literate
- Minimum 1 year experience in a Gas & Electricity campaign
- Minimum of 1 year experience in customer service and sales
- Basic understanding and knowledge of the UK Energy market is beneficial.
Core Behavior
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should be able to demonstrate they are:
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative
"It's not just about what we do, but the way we do it. And it's our values that make us special."
- Performance based incentives
- Tenure recognition bonuses
- Continuous service rewards
- Attendance based perks
- Breakfast every Monday
- Growth and career development programmes
- A collaborative, positive, people centric culture.
- Provide responses customer, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
- Proactively identify issues and problems before it arises, use effective problem-solving techniques to help customers resolve their issues.
- Progress to taking escalated calls and complaints in line with procedures.
- Working with various parts of the business to resolve issues.
- Connect and build rapport with the customer.
- Matric or NQF Level 4 equivalent
- Clear Credit and Criminal record
- Computer literate
- Minimum 1 year experience in a Gas & Electricity campaign
- Minimum of 1 year experience in customer service and sales
- Basic understanding and knowledge of the UK Energy market is beneficial.
- Confidential, reliable and genuine
- Dynamic, passionate and determined
- Friendly, compassionate and cooperative