Description:
Remote | Part-Time (Junior Role)
We are looking for a Junior WordPress & WooCommerce Virtual Assistant to support our growing digital agency. This role is ideal for someone who already understands WordPress and WooCommerce and wants to build real-world experience troubleshooting live websites.
Your main role will be to identify, troubleshoot, and fix website issues. When websites are running smoothly, you’ll assist with basic marketing tasks such as creating graphics and short videos for social media. Main Responsibilities
- Core Responsibilities (Primary Focus)
You will be responsible for day-to-day website troubleshooting and support, including:
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Fixing WordPress and WooCommerce issues
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Troubleshooting plugin conflicts, errors, and performance issues
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Assisting with WooCommerce stock syncing issues (CSV feeds, supplier feeds, API-based syncs, cron jobs, etc.)
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Managing cPanel tasks, including:
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User access
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File management
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Databases
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Email accounts
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Cron jobs
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Identifying problems clearly and either fixing them or escalating with context
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Performing updates safely (themes, plugins, WordPress core)
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Ability to setup and maintain HighLevel accounts
This is not a pure development role, but you must be confident enough to investigate issues without panic when a site misbehave. Secondary Tasks (When Websites Are Stable)
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Create simple graphics and short videos for:
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Facebook
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Instagram
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Use Canva or similar tools
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Assist with uploading content and marketing assets ✅ Requirements
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Experience with WordPress & WooCommerce
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Basic understanding of plugins, themes, and hosting
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Some experience using cPanel
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Good written English
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Reliable internet
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HighLevel Agency Experience
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Willingness to learn and follow SOPs Job Details
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Part-time t0 start (hours may increase)
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Flexible schedule with some overlap with Australian business hours
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Long-term opportunity for the right candidate To Apply
Please send your resume and include:
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Your WordPress & WooCommerce experience
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Any websites you’ve worked on
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Experience with stock syncing or cPanel
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Examples of your social media marketing
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Tools you’re confident using
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