Sales Support Administrator (Afrikaans speaking)

Description:

This person will assist the sales team with administration, coordination, and customer service functions. This role plays a key part in ensuring smooth internal processes, accurate documentation, and timely communication between the sales team, clients, and internal departments.

Responsibilities:
Sales Administration
Prepare quotations, proposals, and sales documentation as instructed by the sales team Process sales orders accurately and ensure all supporting documentation is complete Maintain and update customer records on internal systems Customer Coordination
Communicate with customers regarding quotations, orders, delivery timelines, and general enquiries Follow up on outstanding quotations and payments Coordinate with logistics, warehouse, and operations teams to ensure on-time delivery Handle basic customer queries and escalate complex issues when required Internal Coordination
Assist with preparation of marketing materials for exhibitions and events Liaise between sales, finance, and operations departments Ensure proper filing and organisation of all sales-related documentation Data Management & Reporting
Maintain accurate and up-to-date sales databases Track order status and keep the sales team informed Prepare weekly and monthly sales activity reports Monitor inventory levels (where applicable) and inform the sales team Analyse historical sales data to identify marketing opportunities and evaluate campaign impact General Office Support
Provide general administrative support to the sales department Maintain organised digital and physical filing systems Assist management with ad-hoc tasks related to sales operations Minimum Requirements
Matric Confident in both Afrikaans and English (spoken and written) 3 5 years proven experience in a sales support, sales coordination / administrative role Strong communication and interpersonal skills Proficient in MS Office (Excel, Word, Outlook) Experience working on Pastel Strong organisational skills with high attention to detail Ability to multitask and perform well under pressure Ideal Candidate Profile
Detail-oriented and process-driven Reliable and deadline-focused Comfortable working in a fast-paced environment Proactive in following up and resolving issue Application Process:
Interested candidates should submit the following:
Proof of Matric Certificate Current head & shoulder photo Detailed CV including per company: Listing all duties & respon