Description:
Job Responsibilities
1. Oversee all daily store operations, including sales, inventory, customer service, staff scheduling, and store hygiene to ensure efficient and standardized workflow.
2. Set and achieve monthly/annual sales targets, develop sales strategies, analyze sales data, and implement improvement plans to boost store revenue and profitability.
3. Lead, train, motivate and manage the store team, conduct regular performance evaluations, and build a cohesive, high-efficiency working team.
4. Maintain high-standard customer service, handle customer complaints and feedback professionally to enhance customer satisfaction and loyalty.
5. Manage inventory accurately, conduct regular stock checks, control stock loss, and coordinate with the warehouse for product replenishment and return.
6. Ensure compliance with company policies, safety regulations and retail industry standards, preventing potential operational and safety risks.
7. Collaborate with regional management, report store performance regularly, and execute marketing activities and promotional plans.
8. Maintain store image, display and visual merchandising to meet brand standards.
Job Requirements
1. Bachelor’s degree or above in Business Administration, Retail Management, Marketing or related fields; 2+ years of retail store management experience is preferred.
2. Proven track record of achieving sales targets and driving team performance in retail industry.
3. Strong leadership, team management and communication skills; ability to train and inspire team members effectively.
4. Excellent customer service awareness and problem-solving skills; able to handle emergencies calmly.
5. Proficient in basic office software and retail POS systems; good data analysis capability.
6. Detail-oriented, result-driven, with strong sense of responsibility and ability to work under pressure.
7. Flexible work schedule, able to work on weekends and holidays as needed.
8. Familiar with retail operation processes and industry trends.
Please send your resume to the email: cestlav47380237@gmail.com
, with the subject line: Retail Store Manager
We will contact shortlisted candidates for interviews as soon as possible.
We are an equal opportunity employer and welcome candidates from all backgrounds to apply!