Description:
This role oversees a collection of interrelated initiatives that collectively enable new capabilities, improved customer engagement, and more efficient fulfilment and service processes. The successful incumbent will operate at both strategic and execution levels, ensuring that priorities are translated into structured delivery with clear outcomes, financial discipline, and controlled risk.Primary Accountabilities
1. Enterprise Programme Direction Take ownership of a portfolio of linked initiatives with shared outcomes and dependencies Translate strategic intent into structured delivery plans, sequencing work across multiple teams Maintain a consolidated view of progress, milestones, constraints, and cross-programme impacts Guide delivery from early concept through to operational adoption and value tracking
2. Capability Enablement Coordinate initiatives that introduce or enhance customer interaction channels, transactional platforms, and operational support systems Oversee complex integrations between front-end engagement layers, back-office processes, and data services Ensure solutions are robust, scalable, and aligned with long-term architectural direction
3. Oversight, Controls & Assurance Establish appropriate decision forums and reporting rhythms for senior leadership Ensure delivery activities follow internal controls, approval gates, and assurance expectations Provide concise updates on progress, risks, financial exposure, and dependency management Intervene early where delivery health indicators show deviation
4. Commercial & Financial Stewardship Manage overall funding envelopes, forecasts, and spend tracking Work closely with finance partners to maintain transparency on investment utilisation Support the shaping of business cases and monitor realised value against original intent
5. Stakeholder Alignment Engage senior leaders across business and enabling functions to maintain shared direction Coordinate external partners and specialist providers contributing to delivery Facilitate timely decisions where competing priorities or constraints exist
6. Leadership & Delivery Culture Provide guidance and support to project and delivery managers within the programme structure Encourage disciplined planning, clear accountability, and continuous improvement Contribute to strengthening enterprise delivery capability and consistency
Key requirements
Education requirements
Relevant tertiary qualification (Degree) in a busin
10 Feb 2026;
from:
gumtree.co.za