SERVICE ADVISOR - AUTOMOTIVE (PINETOWN)

Description:

We are seeking a customer-focused Service Advisor to manage the workshop workflow and liaise with clients regarding vehicle servicing and repairs. The role involves preparing estimates, coordinating with technicians and parts departments, updating customers on progress, and ensuring smooth and efficient workshop operations while delivering excellent customer service. Requirements / Qualifications:

• Matric certificate
• Relevant Service Advisor training or equivalent experience
• Code 8 driver’s license
• 1–2 years’ experience in a similar automotive service role
• Knowledge of automotive technology and industry processes
• Strong administrative, documentation, and follow-up skills
• Excellent customer service, interpersonal, and communication skills
• Proficient in MS Excel and workshop systems (e.g., Evolve)
• Confident, proactive, and able to manage multiple job cards efficiently

By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.

Requirements:

• Matric certificate
• Relevant Service Advisor training or equivalent experience
• Code 8 driver’s license
• 1–2 years’ experience in a similar automotive service role
• Knowledge of automotive technology and industry processes
• Strong administrative, documentation, and follow-up skills
• Excellent customer service, interpersonal, and communication skills
• Proficient in MS Excel and workshop systems (e.g., Evolve)
• Confident, proactive, and able to manage multiple job cards efficiently