Description:
We are looking for a qualified restaurant/shop manager with a blend of hands-on experience minimum of 4 years in hospitality in a managerial position and strong administrative skills. Very strong leadership and exceptional customer service skills. Key qualifications include a hospitality degree/diploma, proficiency in POS systems, financial acumen (budgeting, inventory), and knowledge of food safety regulations. You will be responsible for the quality and reputation of the restaurant/shops. Handle a wide range of administrative and HR duties, including hiring staff and training staff to provide quality food and service. You will also be responsible for managing staff contracts and salaries.
Key Qualifications & Requirements
Experience: Proven, hands-on experience in the hospitality industry, often as a manager, supervisor or assistant manager.
Education: A diploma/degree in hospitality, culinary arts, admin/HR or business management.
Technical Skills: Proficiency with restaurant management software (e.g., POS systems) and computer skills.
Certifications: Health, food safety and sanitation certifications.
Essential Skills & Competencies
Leadership & Team Management: Ability to hire, train, manage and motivate staff
Customer Service: Exceptional interpersonal skills for resolving customer issues and ensuring a high-quality dining experience.
Operational & Financial Acumen: Knowledge of inventory management, food cost analysis, and P&L (profit and loss) statements, etc
Problem-Solving & Flexibility: Ability to handle high-pressure, fast-paced environments.
Physical Requirements: Ability to stand for long periods and lift.
General Requirements:
supervises the running of the restaurant/shops.
Plans menus, manages costing and menu pricing
Oversees quality in food preparation
Orders food supplies/stock
Handles food and beverage deliveries
Checks the quality of all meat, fruit and vegetables that are served in the restaurant/shops.
Send your CV to this whatsapp number 0781231952.