Description:
Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and proceduresKey Responsibilities Include but Are Not Limited To
Lead, manage, and motivate the Housekeeping team including room attendants, laundry, and porters Ensure all housekeeping staff comply with hotel policies relating to uniform, hygiene, and conduct Liaise daily with Reception regarding occupancy, arrivals, departures, VIP guests, and special requirements Plan and allocate daily duties, room lists, cleaning schedules, and checklists Conduct regular inspections of guest rooms, public areas, laundry, and recreational areas to ensure standards are met Ensure maintenance issues are identified, reported, and resolved prior to rooms being released to Front Desk Maintain consistently high standards of cleanliness, presentation, and guest service Oversee guest and hotel laundry services in line with hotel standards Ensure full compliance with health, safety, and hygiene regulations Develop, implement, and maintain housekeeping and preventative maintenance checklists Conduct daily briefings, training, and performance management sessions as required Manage staff performance, discipline, and development where necessary Develop and update housekeeping procedures, standards, and operating processes Compile weekly staff rosters in line with occupancy levels and operational needs Control housekeeping stock, place orders, conduct regular stock takes, and minimise wastage Ensure storerooms, stoeps, and courtyards are clean, organised, and well maintained at all times Criteria
Proven experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a lodge or hotel environment Strong leadership and people management skills Exceptional attention to detail and quality standards Good organisational and communication skills Knowledge of health, safety, and hygiene legislation Ability to work shifts, weekends, and public holidays
30 Jan 2026;
from:
gumtree.co.za