Description:
Role Overview A leading Telecommunications company based in Midrand is urgently seeking a highly experienced BSS (Business Support Systems) Domain Architect to design, govern, and optimise BSS architecture across the organisation.
This is a senior specialist role focused on customer management, billing, revenue assurance, product catalogues, and CRM platforms, ensuring alignment with business strategy and digital transformation objectives.
Key Responsibilities
Define and maintain the BSS domain architecture, standards, and roadmaps
Provide architectural leadership across CRM, Billing, Charging, Mediation, and Product Catalogue systems
Align BSS platforms with business, commercial, and customer experience strategies
Support system integration across OSS, Network, Finance, and Digital platforms
Lead solution architecture reviews and technology selection for BSS initiatives
Ensure scalability, performance, security, and regulatory compliance
Guide BSS modernisation, cloud migration, and transformation initiatives
Engage with senior stakeholders, vendors, and system integrators
Minimum Requirements
Qualifications
Bachelor’s Degree in Computer Science, Information Systems, Information Technology, or a related field
Architecture or Telecommunications certifications (advantageous), such as:
TOGAF
TM Forum (eTOM, SID, TAM)
CBAP or similar
Experience
7–10 years’ experience in Telecommunications IT environments
Proven experience as a BSS Architect or Domain Architect
Strong hands-on experience with telecom BSS platforms (Billing, CRM, Charging, Mediation)
Experience in large-scale transformation or system integration programmes
Technical & Professional Competencies
Deep understanding of Telecom BSS architecture and frameworks
System integration and API-driven architectures
Cloud and hybrid deployment models
Strong stakeholder, vendor, and governance management skills
Excellent analytical and documentation capability
Application Method
All applications to be submitted to:
siseko.mguba@melakugroup.co.za