Description:
We are recruiting for a Restaurant Manager to oversee the daily operations of the restaurant, ensuring exceptional customer service, efficient staff management, cost control, and consistent delivery of high-quality food and beverage standards. The role focuses on driving profitability while creating a positive guest experience and a motivated team culture.
SCOPE OF WORK
Operations Management
Manage day-to-day restaurant operations to ensure smooth and efficient service Ensure compliance with health, safety, hygiene, and food safety regulations Maintain high standards of cleanliness, presentation, and food quality Monitor opening and closing procedures, stock levels, and cash handlingCustomer Experience
Deliver outstanding customer service and resolve guest complaints professionally Ensure consistent guest satisfaction and brand standards Build strong relationships with regular customers and the local communityStaff Management & Leadership
Recruit, train, schedule, and manage restaurant staff Lead, motivate, and develop team members to achieve high performance Conduct performance reviews and manage disciplinary procedures where required Foster a positive, inclusive, and high-energy work environmentFinancial & Commercial Management
Control costs, budgets, and labour expenses to maximise profitability Monitor sales performance, KPIs, and profit margins Manage inventory, supplier relationships, and stock ordering Prepare reports on sales, labour, and operational performanceMarketing & Business Development
Implement promotions, events, and local marketing initiatives Collaborate with management on strategies to increase revenue and footfall Ensure effective upselling and service-driven salesMINIMUM REQUIREMENTS
Minimum 3–5 years’ experience in a restaurant management or senior supervisory role Proven experience managing teams in a fast-paced food & beverage environment Strong understanding of food & beverage operations, ideally kitchen management Sound knowledge of health, safety, and food hygiene standards Financial acumen with experience in budgeting and cost controlSKILLS & COMPETENCIES
Strong leadership and people-management skills Excellent communication and interpersonal abilities Customer-focused with a hands-on management style Strong problem-solving and decision-making skills Ability to work flexible hours, including weekends and public holidays High levels of organisation and attention to detail Qualifications (Preferred)
05 Feb 2026;
from:
gumtree.co.za